Re: [rt-users] RTx-Shredder Error
You can delete all these links as they point to tickets that don't exist anymore. This was a bug in shredder which leaved links in system in some situations and I think it's fixed. Be very accurate. On 2/21/07, Torsten Brumm [EMAIL PROTECTED] wrote: Hi Ruslan, sorry, i forgot, sometimes its too much to remember ;-9 Here we go with the statements: mysql SELECT l.* FROM Links l LEFT JOIN Tickets t ON l.LocalTarget = t.id - WHERE l.LocalTarget = 0 AND t.id IS NULL; [snip] -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx-Shredder Error
So, how do i delete them? Directly inside the DB or??? Torsten 2007/2/21, Ruslan Zakirov [EMAIL PROTECTED]: You can delete all these links as they point to tickets that don't exist anymore. This was a bug in shredder which leaved links in system in some situations and I think it's fixed. Be very accurate. On 2/21/07, Torsten Brumm [EMAIL PROTECTED] wrote: Hi Ruslan, sorry, i forgot, sometimes its too much to remember ;-9 Here we go with the statements: mysql SELECT l.* FROM Links l LEFT JOIN Tickets t ON l.LocalTarget = t.id - WHERE l.LocalTarget = 0 AND t.id IS NULL; [snip] -- Best regards, Ruslan. -- MFG Torsten Brumm http://www.torsten-brumm.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Further RTx::Shredder Errors
From this
RTx::Shredder::Init( force = 1 );
my $shredder = new RTx::Shredder(RT::SystemUser);
if ($ans =~ m/^(y|yes)$/i){
# my ($fname, $fh) = $shredder-SetFile( FromStorage = 0, FileName =
’/usr/local/rt-3.6.1/var/data/RTx-Shredder/Shredder-Users_.sql’ );
my $email;
foreach $email (@emails){
my $user = new RT::User(RT::SystemUser);
$user-LoadByEmail($email);
next unless $user-id;
$shredder-PutObject(Object = $user);
}
$shredder-WipeoutAll;
# system /usr/local/rt-3.6.1/local/sbin/rtx-shredder --force
--plugin 'Users=status,any;email,$email;replace_relations,Nobody';
#
system(/usr/local/rt-3.6.1/local/sbin/rtx-shredder,--force,--plugin,Users=status,any;email,$email;replace_relations,Nobody);
}
I get this
[Wed Feb 21 08:44:20 2007] [crit]: Couldn't wipeout object: Couldn't find
resolver for dependency 'RT::User-240410 (depends on,resolvable dependency)
RT::Attachment-270285' at /usr/local/rt-3.6.1/local/lib/RTx/Shredder.pm line
393. (/usr/local/rt-3.6.1/lib/RT.pm:317)
Couldn't wipeout object: Couldn't find resolver for dependency 'RT::User-240410
(depends on,resolvable dependency) RT::Attachment-270285' at
/usr/local/rt-3.6.1/local/lib/RTx/Shredder.pm line 393.
Can someone shed some light on why this is failing?
Also, the above, commented-out line regarding SetFile produces this
Unrecognized character \xE2 at ./delete_spam_users.pl line 91
I don't know what the \xE2 is as I couldn't find anything on Google about it.
Mathew
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
[rt-users] Promlem with OnChangeQueue and Attachements
Hi, all.
So, i've got new ticket with some text and attached file.
When i move it from one queue to another, and RT notifying me with template:
.
.
.
{$Ticket-Transactions-First-Content()}
I'am recieving a letter with text part only. Yes, it's okay, because of
template. :)
But. How can i write a template or a scrip to get mail with attached file.
PS When my template was:
.
.
.
{$Transaction-Content()}
I got a : This transaction appears to have no content.
Yes, i am understand that transaction (when you moving ticket between
queues) has no content.
But i can't solve this problem :(
Thank you.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Promlem with OnChangeQueue and Attachements
http://wiki.bestpractical.com/?Template
Grep text for 'attach'.
On 2/21/07, Валерий Харьков [EMAIL PROTECTED] wrote:
Hi, all.
So, i've got new ticket with some text and attached file.
When i move it from one queue to another, and RT notifying me with template:
.
.
.
{$Ticket-Transactions-First-Content()}
I'am recieving a letter with text part only. Yes, it's okay, because of
template. :)
But. How can i write a template or a scrip to get mail with attached file.
PS When my template was:
.
.
.
{$Transaction-Content()}
I got a : This transaction appears to have no content.
Yes, i am understand that transaction (when you moving ticket between
queues) has no content.
But i can't solve this problem :(
Thank you.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Best regards, Ruslan.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Problem installing HTML::TreeBuilder and HTML::FormatText
On Feb 20, 2007, at 4:47 PM, Mike Friedman wrote: I'm still trying to install the perl pre-reqs for RT 3.6.3 on Solaris 10 (see below). In addition to the two modules HTML::TreeBuilder and HTML::FormatText refusing to install, now I notice this when I run 'make fixdeps': Text::Quoted 1.3...MISSING Text::Quoted version 1.3 required--this is only version 1.10 at (eval 71) line 2. You can safely ignore this, it is just a versioning snafu (internally perl is seeing 1.10 as 1.1) and we'll release a new Text::Quoted to fix this. -kevin ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Canned Responses
In RT Wiki, Steve Turner has posted, Apr. 6th, 2006, code for canned responses in two Callback files. I am new to RT and need assistance for the following: What is meant by: .../local/html/Callbacks/whatever/Ticket/ for I do not see the Callbacks folder in ver. 3.6.3. Do I just create it, and whatever stands for any name of my choosing? Would this be global, or can it be queue specific and how? Will it use canned response templates already set-up, global and/or queue specific? Or need to create new template files in specific directory? Thank you, Kamber Dalal ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Canned Responses
In RT Wiki, Steve Turner has posted, Apr. 6th, 2006, code for canned responses in two Callback files. I am new to RT and need assistance for the following: What is meant by: .../local/html/Callbacks/whatever/Ticket/ for I do not see the Callbacks folder in ver. 3.6.3. Do I just create it, and whatever stands for any name of my choosing? Would this be global, or can it be queue specific and how? Will it use canned response templates already set-up, global and/or queue specific? Or need to create new template files in specific directory? Thank you, Kamber Dalal ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Canned Responses
At Wednesday 2/21/2007 11:55 AM, Dalal, Kamber Z (Kamber) wrote: In RT Wiki, Steve Turner has posted, Apr. 6th, 2006, code for canned responses in two Callback files. I am new to RT and need assistance for the following: What is meant by: .../local/html/Callbacks/whatever/Ticket/ for I do not see the Callbacks folder in ver. 3.6.3. Do I just create it, and whatever stands for any name of my choosing? Would this be global, or can it be queue specific and how? Will it use canned response templates already set-up, global and/or queue specific? Or need to create new template files in specific directory? Thank you, Kamber Dalal Hello Kamber, Yes, you are correct - you should create the directory yourself, and whatever can be any name you like. Make sure the directories files you create are readable by the web server. The code in the wiki will show any queue-specific templates you have already set up (for the ticket's queue) Thanks, Steve ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Problem installing HTML::TreeBuilder and HTML::FormatText
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Wed, 21 Feb 2007 at 11:43 (-0500), Kevin Falcone wrote: On Feb 20, 2007, at 4:47 PM, Mike Friedman wrote: I'm still trying to install the perl pre-reqs for RT 3.6.3 on Solaris 10 (see below). In addition to the two modules HTML::TreeBuilder and HTML::FormatText refusing to install, now I notice this when I run 'make fixdeps': Text::Quoted 1.3...MISSING Text::Quoted version 1.3 required--this is only version 1.10 at (eval 71) line 2. You can safely ignore this, it is just a versioning snafu (internally perl is seeing 1.10 as 1.1) and we'll release a new Text::Quoted to fix this. Kevin, Thanks. I should apologize for raising that, since I see it was dealt with in a posting just a couple of days ago. However, my subject line is more to the point. I can't seem to get the two modules HTML::TreeBuilder and HTML::FormatText to install because of what appears to be a Unicode-related problem. At least that seems to be the case based on this error message (lines wrapped by me for readability): === Running make test PERL_DL_NONLAZY=1 /opt/csw/bin/perl -MExtUtils::Command::MM -e test_harness(0, 'blib/lib', 'blib/arch') t/*.t t/00system.. t/00system..ok 1/2 t/00system..ok t/assubs t/assubsok 1/74 t/assubsok t/attributes Wide character in print at /opt/csw/share/perl/5.8.8/Test/Builder.pm line 1182. Wide character in print at /opt/csw/share/perl/5.8.8/Test/Builder.pm line 1199. # Failed test 'href should contain 'lang' (is: http://wherever/moo.cgi?xyz=123\342\214\251=en)' # in t/attributes.t at line 25. === I get the same message for both modules. Is there any way around this? Thanks. Mike _ Mike FriedmanIST/System and Network Security [EMAIL PROTECTED] 2484 Shattuck Avenue 1-510-642-1410 University of California at Berkeley http://socrates.berkeley.edu/~mikef http://security.berkeley.edu _ -BEGIN PGP SIGNATURE- Version: PGP 6.5.8 iQA/AwUBRdyBfa0bf1iNr4mCEQJYzACfUgrDCHuCQPZmU+klTNCd3f/jSosAn1rY sdyxydH04eSloB8AXCqgDw5Q =b4W+ -END PGP SIGNATURE- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Bug... maybe
Thanks, fixed in 3.6.HEAD. On 2/1/07, Scott T. Hildreth [EMAIL PROTECTED] wrote: This is was occurring on 3.6.0 3.6.3. A user created a queue 'Foo Bar'. When RT at a glance page came up, you can see the queue in the Quick Search box. If it is clicked none of the tickets would show up, but if a search is done with Queue is Foo Bar the tickets would be displayed. I finally figured out it was the '' causing the problem. I renamed the queue and all is well. Is the '' causing html problems? Should there be a constraint on queue names that doesn't allow certain characters? Thanks. -- Scott T. Hildreth [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Error in outgoing email record
Try 3.6.3 On 1/24/07, Taan Lindemans [EMAIL PROTECTED] wrote: A small issue: A html format email with an attachment is sent to rt (3.6.0). The message and attachment appear in the ticket. The correct email with attachment is sent to the requestor. However the log of this email in the ticket contains This transaction appears to have no content. Currently I am doing some extra mail filtering to catch outgoing emails so I can verify they are correct, but it would be nice to rely on the rt log. It would also be nice if nobody ever sent html emails, but I live in the real world. I think somebody else noticed a similar thing before. Taan ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Error: Use of uninitialized value in subroutine entry at Encode.pm line 190.
Have you tried update of Encode perl module? On 1/5/07, Alex Moura [EMAIL PROTECTED] wrote: Hello, I haven't found information in the Internet and list history about this problem and I've decided to ask for your advice. After a recent upgrade in perl (from 5.8.7 to 5.8.8) and all RT perl components of our FreeBSD-6.1 server, we've detected a problem where the web interface cannot show a specific ticket history and we haven't noticed this problem before. When we try to access the ticket with the problem, the messages recorded in the apache log are: [Fri Jan 5 09:10:14 2007] [error] [client 200.143.193.21] FastCGI: server /usr/local/rt3/bin/mason_handler.fcgi stderr: Use of uninitialized value in subroutine entry at /usr/local/lib/perl5/site_perl/5.8.8/mach/Encode.pm line 190. [Fri Jan 5 09:10:25 2007] [warn] FastCGI: server /usr/local/rt3/bin/mason_handler.fcgi (pid 1871) terminated due to uncaught signal '11' (Segmentation fault) And the effect in the web interface is that the ticket history is shown incomplete. It shows a few messages of the ticket history and stops in the middle of a specific message and doesn't display the rest of the history. To try to solve this problem, today I upgraded RT from 3.4.4 to 3.4.5 using the FreeBSD ports, and forced the reinstallation of the whole set of required software components, including apache and mysql. The error meesages above are still the same after this complete upgrade. It seems that the problem appeared after upgrading - in the beginning of this week - perl from v.5.8.7 to v.5.8.8, more specifically in the file /usr/local/lib/perl5/site_perl/5.8.8/mach/Encode.pm. We would like at least a workaround to recover the ticket history content, so we can move on with our work. We wouldn't bother in opening a new ticket and deleting the problematic one after we recover the data we need. I'd appreciate any tips. Best regards, Alex ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] Promlem with OnChangeQueue and Attachements
Well, if the ticket is being moved to another queue, then another group is
getting the 'new' ticket. Its not HORRIBLE to log into RT and check the
attachment, but it would be nice to be able to open the attachment and reply to
the ticket all via your e-mail client.
My 2cents
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth Crocker
Sent: Wednesday, February 21, 2007 3:20 PM
To: Валерий Харьков
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Promlem with OnChangeQueue and Attachements
Валерий,
Why in the world would you want to copy/send out tons of attachments
when they are already stored? Isn't an E_mail referencing the change
enough? That's just way too much info flying around for me. Once is
enough. After that, let 'em look it up. Just curious.
Kenn
LBNL
Валерий Харьков wrote:
Hi, all.
So, i've got new ticket with some text and attached file.
When i move it from one queue to another, and RT notifying me with
template:
.
.
.
{$Ticket-Transactions-First-Content()}
I'am recieving a letter with text part only. Yes, it's okay, because of
template. :)
But. How can i write a template or a scrip to get mail with attached file.
PS When my template was:
.
.
.
{$Transaction-Content()}
I got a : This transaction appears to have no content.
Yes, i am understand that transaction (when you moving ticket between
queues) has no content.
But i can't solve this problem :(
Thank you.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy
a copy at http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Having intial Requesters additions included in ticket history
Hi Ruslan; Understand and agree with you in principal, however a Tech supp manager would like to know who/when added the wrong requester, saying trust me these requesters were added when the ticket was created ... does n't work any more.. I am just wondering if anyone have a suggestion or a work around .. Thanks for you reply. Roy Ruslan Zakirov wrote: On 2/19/07, Roy El-Hames [EMAIL PROTECTED] wrote: Hi there; rt-3.6.1 apache2, mod_perl2, mysql5 When a ticket is created from the web interface,an agent in most cases will enter a customer email address as requester, is there any way that this action is added/included in the ticket history, similar to how adding a requester from the People tab is recorded (user - Requester Blah added) .. I know I need to call Transaction-AddWatcher, but how and from where ?? Why do you need another transaction? In the most cases I heard about people want to merge all changes during creation into one transaction. Many thanks; Roy ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] remove summary from 'RT at a glance'
Hi, On Wed, Feb 21, 2007 at 04:32:34AM +0300, Ruslan Zakirov wrote: Backporting was easy so it's coming in 3.6.4. Thank you, thank you, thank you. :-) ...dave On 1/23/07, Dave Alden [EMAIL PROTECTED] wrote: Hi, On Tue, Jan 23, 2007 at 08:25:33AM +0100, Torsten Brumm wrote: do you have a screenshot of what you mean??? Should it look like this??? See attached Screen. No - I want the main screen (the left 2/3rds of your screen) to take up the entire screen (I don't have anything on the right 1/3rd because I deleted it all from the RT at a glance preference page). Ruslan Zakirov has already responded with this is in 3.7 - so it's coming. :-) ...dave -- Dave Alden The Ohio State University Department of Mathematics ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. -- Dave Alden The Ohio State University Department of Mathematics ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Further RTx::Shredder Errors
I'm looking through the code for Shredder.pm trying to figure this out. I see a
PutResolver method as well as ApplyResolver method. However, I'm coming up
short on how to tell it what to use as the dependency resolver. Using the CLI I
would run
rtx-shredder --force --plugin
'Users=status,any;email,address;replace_relations,Nobody'
How do I fit this in using the API?
Mathew
Mathew Snyder wrote:
From this
RTx::Shredder::Init( force = 1 );
my $shredder = new RTx::Shredder(RT::SystemUser);
if ($ans =~ m/^(y|yes)$/i){
# my ($fname, $fh) = $shredder-SetFile( FromStorage = 0, FileName =
’/usr/local/rt-3.6.1/var/data/RTx-Shredder/Shredder-Users_.sql’ );
my $email;
foreach $email (@emails){
my $user = new RT::User(RT::SystemUser);
$user-LoadByEmail($email);
next unless $user-id;
$shredder-PutObject(Object = $user);
}
$shredder-WipeoutAll;
# system /usr/local/rt-3.6.1/local/sbin/rtx-shredder --force
--plugin 'Users=status,any;email,$email;replace_relations,Nobody';
#
system(/usr/local/rt-3.6.1/local/sbin/rtx-shredder,--force,--plugin,Users=status,any;email,$email;replace_relations,Nobody);
}
I get this
[Wed Feb 21 08:44:20 2007] [crit]: Couldn't wipeout object: Couldn't find
resolver for dependency 'RT::User-240410 (depends on,resolvable dependency)
RT::Attachment-270285' at /usr/local/rt-3.6.1/local/lib/RTx/Shredder.pm line
393. (/usr/local/rt-3.6.1/lib/RT.pm:317)
Couldn't wipeout object: Couldn't find resolver for dependency
'RT::User-240410
(depends on,resolvable dependency) RT::Attachment-270285' at
/usr/local/rt-3.6.1/local/lib/RTx/Shredder.pm line 393.
Can someone shed some light on why this is failing?
Also, the above, commented-out line regarding SetFile produces this
Unrecognized character \xE2 at ./delete_spam_users.pl line 91
I don't know what the \xE2 is as I couldn't find anything on Google about it.
Mathew
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
