Re: [rt-users] Show RealName
On Sat, Feb 02, 2008 at 10:12:58PM -0500, Roy Sowa wrote: > I am trying to show the RealName of the requestors and Cc's on the > ModifyPeople page in the Current Watcher Area. > > I have tried editing a local ShowUserEntry, but this did not change things. > > Can anyboby point me what files I should be making to make this change ? > html/Ticket/Elements/EditWatchers ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Attachments over a few hundred KB not working
the only thing that appears in the apache error log is: [Sun Feb 3 05:46:56 2008] [crit]: Transaction not committed. Usually indicates a software fault.Data loss may have occurred (/usr/local/rt3/lib/RT/Interface/Web/Handler.pm:195) This is on a fresh install of FreeBSD 7.0-RC1 & RT 3.63 from ports using mysql & apache 1.3 Sevan / Venture37 _ Get Hotmail on your mobile, text MSN to 63463! http://mobile.uk.msn.com/pc/mail.aspx ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Show RealName
I am trying to show the RealName of the requestors and Cc's on the ModifyPeople page in the Current Watcher Area. I have tried editing a local ShowUserEntry, but this did not change things. Can anyboby point me what files I should be making to make this change ? Roy ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Override naming confusion
Hi, In RT2 we used to override the LookupExternalUserInfo in the config file. I read about RT3 doing it in a _Local file, but I see things on Google with people putting in User_Local.pm . Shouldn't it go in EmailParser_Local.pm? And does it go into my $RT/etc/ directory or the $RT/lib/RT directory? (FreeBSD ports install) Thanks, Tuc ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Is a saved charts list on the home screen possible?
I recently created the saved search list that is outlined in the wiki, and its working great. I have it added to my users home screens and they use it to view individual searches that they have created. What im hoping for now is to be able to do something similar with saved charts. I noticed that when you run a search, at the bottom of the show results screen there is an option to create a bar or pie chart with the search data. My managers really like this tool and they want me to create a saved charts section that can be put on the home screen summary, just like the saved searches. When I try to save the chart using the save feature at the bottom, it just adds it into the saved searches and when you click on it, it just shows the search and not direct to the chart. Has anyone explored this? Thanks Sean McCreadie Canyon Partners, LLC 310 858 4288 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
