[rt-users] fixdeps errors: DBD::SQLite and DBIx::SearchBuilder

2008-12-30 Thread Joseph Spenner 
I'm trying to install the latest/greatest RT (3.8.1) on a new slackware 12.2 
system.

The 'make fixdeps' will fail due to dependencies:

DBIx::SearchBuilder = 1.54...MISSING

I believe this might be due to a related missing requirement which shows up 
earlier before the final failure:

DBD::SQLite

I tried manually installing both, but the installation still fails.

When trying to manually install DBD::SQLite, I see:

MSERGEANT/DBD-SQLite-1.14.tar.gz
/usr/bin/make test -- NOT OK


Any help would be great.

Thanks!




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Re: [rt-users] fixdeps errors: DBD::SQLite and DBIx::SearchBuilder

2008-12-30 Thread Jesse Vincent 

 When trying to manually install DBD::SQLite, I see:
 
 MSERGEANT/DBD-SQLite-1.14.tar.gz
 /usr/bin/make test -- NOT OK
 

Can you perhaps send the list the actual errors you got?
 
 Any help would be great.
 
 Thanks!
 
 
 
 
   
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Re: [rt-users] fixdeps errors: DBD::SQLite and DBIx::SearchBuilder

2008-12-30 Thread Joseph Spenner 


--- On Tue, 12/30/08, Jesse Vincent je...@bestpractical.com wrote:
From: Jesse Vincent je...@bestpractical.com
Subject: Re: [rt-users] fixdeps errors:  DBD::SQLite and DBIx::SearchBuilder
To: Joseph Spenner joseph85...@yahoo.com
Cc: rt-users@lists.bestpractical.com
Date: Tuesday, December 30, 2008, 12:35 PM

 When trying to manually install DBD::SQLite, I see:
 
 MSERGEANT/DBD-SQLite-1.14.tar.gz
 /usr/bin/make test -- NOT OK
 

Can you perhaps send the list the actual errors you got?
 

Yes.  Here is the total output:

r...@tuxtrack:/space/rt-packages/rt-3.8.1# 
r...@tuxtrack:/space/rt-packages/rt-3.8.1# make fixdeps
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --install --with-mysql 
--with-fastcgi
perl:
=5.8.3(5.10.0)...found
users:
rt group (apache)...found
bin owner (root)...found
libs owner (root)...found
libs group (bin)...found
web owner (apache)...found
web group (apache)...found
CLI dependencies:
Term::ReadKey...found
Getopt::Long = 2.24...found
HTTP::Request::Common...found
Term::ReadLine...found
Text::ParseWords...found
LWP...found
CORE dependencies:
Class::ReturnValue = 0.40...found
Text::Quoted = 2.02...found
CSS::Squish = 0.06...found
Encode = 2.13...found
Module::Versions::Report = 1.05...found
MIME::Entity = 5.425...found
DBI = 1.37...found
Locale::Maketext::Lexicon = 0.32...found
Devel::StackTrace = 1.19...found
Digest::base...found
Time::ParseDate...found
File::Temp = 0.18...found
Locale::Maketext = 1.06...found
Tree::Simple = 1.04...found
Text::Template...found
Scalar::Util...found
HTML::Scrubber = 0.08...found
File::Spec = 0.8...found
Calendar::Simple...found
DBIx::SearchBuilder = 1.54...MISSING
Mail::Mailer = 1.57...found
File::ShareDir...found
Regexp::Common...found
Digest::MD5 = 2.27...found
HTML::Entities...found
Cache::Simple::TimedExpiry...found
File::Glob...found
Locale::Maketext::Fuzzy...found
Time::HiRes...found
Text::Wrapper...found
Log::Dispatch = 2.0...found
UNIVERSAL::require...found
Email::Address...found

Install module DBIx::SearchBuilder
Going to read /root/.cpan/Metadata
  Database was generated on Tue, 30 Dec 2008 16:26:51 GMT
Running install for module 'DBIx::SearchBuilder'
'YAML' not installed, falling back to Data::Dumper and Storable to read prefs 
'/root/.cpan/prefs'
Running make for J/JE/JESSE/DBIx-SearchBuilder-1.54.tar.gz
CPAN: Digest::SHA loaded ok (v5.45)
CPAN: Compress::Zlib loaded ok (v2.008)
Checksum for 
/root/.cpan/sources/authors/id/J/JE/JESSE/DBIx-SearchBuilder-1.54.tar.gz ok
DBIx-SearchBuilder-1.54/
DBIx-SearchBuilder-1.54/Changes
DBIx-SearchBuilder-1.54/ex/
DBIx-SearchBuilder-1.54/ex/create_tables.pl
DBIx-SearchBuilder-1.54/ex/Example/
DBIx-SearchBuilder-1.54/ex/Example/Model/
DBIx-SearchBuilder-1.54/ex/Example/Model/Address.pm
DBIx-SearchBuilder-1.54/ex/Example/Model/Employee.pm
DBIx-SearchBuilder-1.54/inc/
DBIx-SearchBuilder-1.54/inc/Module/
DBIx-SearchBuilder-1.54/inc/Module/AutoInstall.pm
DBIx-SearchBuilder-1.54/inc/Module/Install/
DBIx-SearchBuilder-1.54/inc/Module/Install/AutoInstall.pm
DBIx-SearchBuilder-1.54/inc/Module/Install/Base.pm
DBIx-SearchBuilder-1.54/inc/Module/Install/Include.pm
DBIx-SearchBuilder-1.54/inc/Module/Install/Makefile.pm
DBIx-SearchBuilder-1.54/inc/Module/Install/Metadata.pm
DBIx-SearchBuilder-1.54/inc/Module/Install.pm
DBIx-SearchBuilder-1.54/Makefile.PL
DBIx-SearchBuilder-1.54/MANIFEST
DBIx-SearchBuilder-1.54/META.yml
DBIx-SearchBuilder-1.54/README
DBIx-SearchBuilder-1.54/ROADMAP
DBIx-SearchBuilder-1.54/SearchBuilder/
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/Informix.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/mysql.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/mysqlPP.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/ODBC.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/Oracle.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/Pg.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/SQLite.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle/Sybase.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Handle.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Record/
DBIx-SearchBuilder-1.54/SearchBuilder/Record/Cachable.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Record.pm
DBIx-SearchBuilder-1.54/SearchBuilder/SchemaGenerator.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Union.pm
DBIx-SearchBuilder-1.54/SearchBuilder/Unique.pm
DBIx-SearchBuilder-1.54/SearchBuilder.pm
DBIx-SearchBuilder-1.54/SIGNATURE
DBIx-SearchBuilder-1.54/t/
DBIx-SearchBuilder-1.54/t/00.load.t
DBIx-SearchBuilder-1.54/t/01basics.t
DBIx-SearchBuilder-1.54/t/01nocap_api.t
DBIx-SearchBuilder-1.54/t/01records.t
DBIx-SearchBuilder-1.54/t/01searches.t

[rt-users] RT Reports, Stats, Metrics, etc....

2008-12-30 Thread Jared Hanks 

Hello,
 
I'm currently running RT 3.6.1 and I need to get some 
reporting/stats/metrics/etc out of RT.  I know there are a few very basic 
reports with the install, but nothing too complex.  I believe there was some 
emails going around the user lists a while back about what users wanted for 
reports.  Are there more reports in the current 3.8.x version?  Or is it still 
something people are doing on their own?  I think I've heard people using 
Crystal Reports, but I'm not too familiar with it.  I'm trying to determine if 
upgrading would get me the reports I needed or if developing (or having someone 
else develop) reports is the way I should be going.
 
Any input is appreciated.
 
Thanks,
Jared
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