[rt-users] RT 3.8.0 - AdminCC issues
Hi, Presently we are having alot of problems with AdminCC correspondence. The below is information from the mail server (Sendmail) it is bouncing these back to the web server user. This has only happened a few weeks ago and is causing a hell of a lot of bounced mail, anyone seen this or know what may be causing this? The original message was received at Mon, 19 Jan 2009 09:51:04 +1300 from www-d...@localhost - The following addresses had permanent fatal errors - AdminCc of Sitel SR Ticket #17203:; - Transcript of session follows - 553 5.1.3 AdminCc of Sitel SR Ticket #17203:;... List:; syntax illegal for recipient addresses *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT 3.8.0 - AdminCC issues
On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote: Hi, Presently we are having alot of problems with AdminCC correspondence. The below is information from the mail server (Sendmail) it is bouncing these back to the web server user. This has only happened a few weeks ago and is causing a hell of a lot of bounced mail, anyone seen this or know what may be causing this? from RT_Config.pm: =item C$UseFriendlyToLine RT can optionally set a Friendly 'To:' header when sending messages to Ccs or AdminCcs (rather than having a blank 'To:' header. This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL If you are using sendmail, rather than postfix, qmail, exim or some other MTA, you _must_ disable this option. =cut Set($UseFriendlyToLine, 0); The original message was received at Mon, 19 Jan 2009 09:51:04 +1300 from www-d...@localhost - The following addresses had permanent fatal errors - AdminCc of Sitel SR Ticket #17203:; - Transcript of session follows - 553 5.1.3 AdminCc of Sitel SR Ticket #17203:;... List:; syntax illegal for recipient addresses *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT 3.8.0 - AdminCC issues
Thanks Jesse, I must've overlooked that one. That fixed things up a treat. Must update to postfix sometime so can use that. *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * On Mon, Jan 19, 2009 at 10:09 AM, Jesse Vincent je...@bestpractical.comwrote: On Mon, Jan 19, 2009 at 10:03:34AM +1300, Aaron Guise wrote: Hi, Presently we are having alot of problems with AdminCC correspondence. The below is information from the mail server (Sendmail) it is bouncing these back to the web server user. This has only happened a few weeks ago and is causing a hell of a lot of bounced mail, anyone seen this or know what may be causing this? from RT_Config.pm: =item C$UseFriendlyToLine RT can optionally set a Friendly 'To:' header when sending messages to Ccs or AdminCcs (rather than having a blank 'To:' header. This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL If you are using sendmail, rather than postfix, qmail, exim or some other MTA, you _must_ disable this option. =cut Set($UseFriendlyToLine, 0); The original message was received at Mon, 19 Jan 2009 09:51:04 +1300 from www-d...@localhost - The following addresses had permanent fatal errors - AdminCc of Sitel SR Ticket #17203:; - Transcript of session follows - 553 5.1.3 AdminCc of Sitel SR Ticket #17203:;... List:; syntax illegal for recipient addresses *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
