Re: [rt-users] RT error “Couldn't load user ''

2011-07-02 Thread Gavin Henry 
On 21 June 2011 04:38, Asanka Gunasekera  wrote:
> Hi I have installed RT4 and when I try to create a user I am getting an
> error
>
> RT error “Couldn't load user ''

I just hit this very same error on a fresh rt4 install. What I found
was if I set the root users e-mail to ghe...@suretecsystems.com and
saved that, then when I tried to create a user called ghenry also with
the e-mail address of ghe...@suretecsystems.com I get that error. As
soon as I change either one so they are not the same I can create a
new user.

Although now I can't set the new user a password, but can make them
privileged. The password sections asked for the root users current
password and won't let me set one for the normal user!

Thanks.

-- 
http://www.suretecsystems.com/services/openldap/
http://www.surevoip.co.uk


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Re: [rt-users] New install of RT4 crashes Internet Explorer 8

2011-07-02 Thread Christopher Lasater 
Hey Sean,
Does zooming make the problem worse or do we have different issues?

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Christopher 
Lasater
Sent: Friday, July 01, 2011 3:20 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8

It sounds dumb, but I think the issues I related to zooming in.  If I have no 
zoom at 100% everything works fine.  The second I try to zoom its freezes and 
if I am at 115%, which was my default, then it freezes when I get into rt at a 
glance.  I can zoom in and out like crazy in Firefox without experiencing any 
problems.

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Christopher 
Lasater
Sent: Friday, July 01, 2011 3:04 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8

Mod_perl2, External Auth to an LDAP server, LDAP Importer.  Not sure what else 
you would be interested in. 


Problem occurs with or without IE compatibility mode. 


   
   AddDefaultCharset UTF-8

   DocumentRoot "/opt/rt4/share/html"
   
   Order allow,deny
   Allow from all

   SetHandler perl-script
   PerlResponseHandler Plack::Handler::Apache2
   PerlSetVar psgi_app /opt/rt4/sbin/rt-server
   
   
   use Plack::Handler::Apache2;
   Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
   
   


Set( $rtname, 'server.example.com');
Set ($WebPath , "");
Set ($WebBaseUrl , "server.example.com:80"); Set ($WebURL , 
"http://server.example.com/";); Set ($WebDomain, "server.example.com");

Obviosly I changed my servername to server.example.com all FQDN




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