[rt-users] trim existing custom fields with an upgrade script
Hi, it's not a first time I see this. we should clean db during upgrade. Bcced bug tracker. On Sun, Aug 21, 2011 at 6:42 PM, Kevin Falcone wrote: > On Sat, Aug 20, 2011 at 09:43:52PM -0400, Jeff Blaine wrote: >> SOLVED >> >> RT Bug, IMO >> >> Values for a CF type of a "Select multiple values" >> cannot have spaces at the end RT chokes on the >> edit page (Modify.html) and will not mark them as >> selected. > > RT 3.8.9 and later no longer let you make this error. > They clean up your admin input. > > -kevin > >> On 8/19/2011 11:34 AM, Jeff Blaine wrote: >> >RT 3.8.10 >> > >> >In edit mode (Modify.html), there is some serious funkiness >> >going on with fields that are "Select multiple". >> > >> >Is this a known problem? >> > >> >I'm not sure where to begin explaining it. If you screw >> >around with it a bit, ctrl-click adding a few values, >> >then saving the ticket, deselecting some + save, etc >> >you will see what I mean. >> > >> >The state of things is being lost here and there. >> > >> >RT Training Sessions (http://bestpractical.com/services/training.html) >> >* Chicago, IL, USA September 26 & 27, 2011 >> >* San Francisco, CA, USA October 18 & 19, 2011 >> >* Washington DC, USA October 31 & November 1, 2011 >> >* Melbourne VIC, Australia November 28 & 29, 2011 >> >* Barcelona, Spain November 28 & 29, 2011 >> > >> >> RT Training Sessions (http://bestpractical.com/services/training.html) >> * Chicago, IL, USA September 26 & 27, 2011 >> * San Francisco, CA, USA October 18 & 19, 2011 >> * Washington DC, USA October 31 & November 1, 2011 >> * Melbourne VIC, Australia November 28 & 29, 2011 >> * Barcelona, Spain November 28 & 29, 2011 > > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 > -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Select multiple bug?
On Sat, Aug 20, 2011 at 09:43:52PM -0400, Jeff Blaine wrote: > SOLVED > > RT Bug, IMO > > Values for a CF type of a "Select multiple values" > cannot have spaces at the end RT chokes on the > edit page (Modify.html) and will not mark them as > selected. RT 3.8.9 and later no longer let you make this error. They clean up your admin input. -kevin > On 8/19/2011 11:34 AM, Jeff Blaine wrote: > >RT 3.8.10 > > > >In edit mode (Modify.html), there is some serious funkiness > >going on with fields that are "Select multiple". > > > >Is this a known problem? > > > >I'm not sure where to begin explaining it. If you screw > >around with it a bit, ctrl-click adding a few values, > >then saving the ticket, deselecting some + save, etc > >you will see what I mean. > > > >The state of things is being lost here and there. > > > >RT Training Sessions (http://bestpractical.com/services/training.html) > >* Chicago, IL, USA September 26 & 27, 2011 > >* San Francisco, CA, USA October 18 & 19, 2011 > >* Washington DC, USA October 31 & November 1, 2011 > >* Melbourne VIC, Australia November 28 & 29, 2011 > >* Barcelona, Spain November 28 & 29, 2011 > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 pgpPeA0KQo3dp.pgp Description: PGP signature RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
I'd like to throw my hat into the ring of helping test this new version - it's not mission critical for us, but it would be nice to have it working again! --- Jonah Hirsch On Wed, Aug 17, 2011 at 2:38 PM, Todd Chapman wrote: > Jim, > > I haven't had a chance to commit the updates. If you want I can send > you a tar file with the updated files and in return you can help > pinpoint any problems. > > Agree? > > -Todd > > On Wed, Aug 17, 2011 at 5:36 PM, Jim Lesinski > wrote: > > Does anyone know if Asset Tracker will work with Request Tracker 4? I > tried > > the install and it seemed to run correctly, but it doesn't look like > > anything has been added to RequestTracker. I verified that the > installation > > added to the plugins directory and added the db tables. I do have > > RTx::AssetTracker added to my config file and I have restarted the web > > server. > > Appreciate the help - Jim > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Chicago, IL, USA — September 26 & 27, 2011 > > * San Francisco, CA, USA — October 18 & 19, 2011 > > * Washington DC, USA — October 31 & November 1, 2011 > > * Melbourne VIC, Australia — November 28 & 29, 2011 > > * Barcelona, Spain — November 28 & 29, 2011 > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011