[rt-users] Question about setting RTFM rights
I'm currently developing a script which will set rights for various groups on all our queues and groups. But I have hit a problem, I'm using RT-4.0.5 with AT-2.0.2beta Setting the RT rights on the queues and groups is working well but the problem is setting the RTFM rights. I want to set the rights on Classes, the corresponding webpage is: http://localhost/Admin/Articles/Classes/GroupRights.html?id=1 The rights are coupled to the RT::Class object but then I don't know how to proceed. Looked at the tests available with RT but no example with Articles/Classes and setting rights. Anyone done this and would be willing to enlight me how to proceed? Thanks in advance, Joop
Re: [rt-users] Question about setting RTFM rights
On Thu, May 10, 2012 at 11:47 AM, Joop wrote: > I'm currently developing a script which will set rights for various groups > on all our queues and groups. But I have hit a problem, I'm using RT-4.0.5 > with AT-2.0.2beta > Setting the RT rights on the queues and groups is working well but the > problem is setting the RTFM rights. I want to set the rights on Classes, > the corresponding webpage is: > http://localhost/Admin/Articles/Classes/GroupRights.html?id=1 > The rights are coupled to the RT::Class object but then I don't know how > to proceed. Looked at the tests available with RT but no example with > Articles/Classes and setting rights. > Anyone done this and would be willing to enlight me how to proceed? my ($status, $msg) = $group->PrincipalObj->GrantRight( Right => 'RightName', Object => $article_class_obj, ); > > Thanks in advance, > > Joop > > -- Best regards, Ruslan.
Re: [rt-users] Question about setting RTFM rights
Thanks Ruslan, it works Joop
[rt-users] ldap import extension privileged users
Hello List, I was looking for a way to get a number of users for a new implementation of RT to automagically set certain users as "privileged" if they were in a set of groups. I write a patch and submitted that to the RT-Extension-LDAPImport bug tracker. But I now realize that this might already be possible, without my ugly patch. I'm thinking about undoing my mess and setup a cron job that would do something similar (run a LDAP query, get a list, and walk all the users, and "unprivileged" those that are not in the result set, and privilege the others). Does anyone have any suggestions? Thanks, Jok -- | Joachim Thuau | IT Systems Engineer - Linux / SpaceX | | Cell: 310-890-7937 | Office: 310-363-6153 |
Re: [rt-users] ldap import extension privileged users
Oops -- missed attaching the patch. This is my first real contribution in perl. Code feedback is welcome! :) Thanks, Jok -- | Joachim Thuau | IT Systems Engineer - Linux / SpaceX | | Cell: 310-890-7937 | Office: 310-363-6153 | ldap-import-privileged-filter.diff Description: ldap-import-privileged-filter.diff
[rt-users] RT update from ubuntu distro
Hi all, I've attempted to update RT from v4.0.4 to v.4.0.5 - the catch is the 4.0.4 is from Ubuntu distro (apt-get install request-tracker4). I think I've only got one issue at this point and that is the distro puts RT_SiteConfig.pm under "/etc/request-tracker4" not "${RTHOME}/etc/". I couldn't find a configuration setting for ./configure or one in config.layout that could be set for this location. Perhaps minor issue since I can just move RT_SiteConfig.pm to the default folder but it may confuse me down the road. Thanks, David -- David T. Grayston Systems & Database Administrator University of Washington School of Public Health
Re: [rt-users] Setting us users for read only access
Zoedog, Depending on how many Global rights you have granted, just don't give them the "ModifyTicket" right and don't let them modify comments, reply to tickets or modify any custom fields. Kenn On Wed, May 9, 2012 at 12:00 PM, Zoedog wrote: > > I have a requirement to set up a select few users for read only access, > what > is the best way to do that. > -- > View this message in context: > http://old.nabble.com/Setting-us-users-for-read-only-access-tp33763651p33763651.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. > >