[rt-users] Queue not found scrip error

2012-07-01 Thread Tim Dunphy
Hello,

 I'm having an unusual problem with our RT server. When I go to select
the scrips belonging to one of our queues I get an error stating
"Queue foo not found" where 'foo' is a queue number from 1 to 13.
Someone it seems that the scips in this queue must have been deleted.
Would it be possible to restore the scrips, somehow? Sadly I don't
have a recent backup of the RT database. The global scrips seem to be
intact.

Thanks
Tim


-- 
GPG me!!

gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B


Re: [rt-users] Shredder location

2012-07-01 Thread Rabin Yasharzadehe
If you about to shred a lot of data use the CLI and not the web-interface

*---
Rabin Yasharzadehe*



On Fri, Jun 29, 2012 at 9:19 PM, Chris Preston  wrote:

>  Hello all,
>
> I am trying to shred some tickets data and when I click on the shredder
> icon, I get a message
>
> ** **
>
> Shredder needs a directory to write dumps to. Please check that you have
> /opt/rt3/var/data/RT-Shredder and it is
> writable by your web server. 
>
> ** **
>
> I created a folder opt/rt3/var/data/RT-Shredder but when I re run I still
> get the message.  What else do I need to do
>
> ** **
>
> Regards
>
> ** **
>