[rt-users] Adding an image, tables cut off
Hi everyone! I have two issues here that I'm trying to solve. FIrstly, I'm trying to add an image to the login page. Its just a logo, nothing fancy, just for the look of the thing. Here is what I've done... -First, I put the image in html/NoAuth/images -To my RT_SiteConfig.pm file I've added the following code: Set( $WebImagesURL , $WebPath . /NoAuth/images/); Set( $LoginImageURL, $WebImagesURL . Helpdesk_Fox.gif); Set( $LoginAltText, Help Desk Fox); -Then, I added the following code to html/Elements/Login: img src=%$RT::LoginImageURL% alt=% loc($RT::LoginAltText) % / The image doesn't show up, though. All I get is the box with the x in it and the LoginAltText. After I made the changes I stopped httpd, cleared the mason cache, and started httpd again. My other problem is the fact that in Internet Explorer (but not in Firefox) the right side of my tables is getting cut off when using the 3.4-compatstylesheets (see screen print link below). Has anyone else seen this problem? Screen print of cut off tableshttp://foxweb.marist.edu/users/kbr4b/screenPrint.png Does anyone have any suggestions? Help is, as always, greatly appreciated. Thanks! Regards, Brandi L ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] 3.4-compat stylesheets not displaying properly
Hi all, I am having a problem with version 3.6.3. I have changed the stylesheets to 3.4-compat, which works much better for me than the 3.5 set except for one problem. On the 'RT at a glance' page the tables on the right side (Reminders and Quick Search) are cut off a little on the right edge. In Firefox, however, they display properly. Has anyone else had a similar problem? Thanks! ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Fwd: [rt-users] httpd won't start, any suggestions?
-- Forwarded message -- From: Brandi L [EMAIL PROTECTED] Date: May 21, 2007 11:59 AM Subject: Re: [rt-users] httpd won't start, any suggestions? To: Gene LeDuc [EMAIL PROTECTED] Here's the errors that it gives: Mon May 21 08:48:56 2007] [error] Couldn't load RT config file %s as user root / group root. The file is owned by user %s and group %s. This usually means that the user/group your webserver is running as cannot read the file. Be careful not to make the permissions on this file too liberal, because it contains database passwords. You may need to put the webserver user in the appropriate group (%s) or change permissions be able to run succesfully '/etc/rt3/RT_Config.pm' Can't locate /etc/rt3/RT_Config.pm in @INC (@INC contains: /usr/local/lib/rt3/lib /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 151. BEGIN failed--compilation aborted at /usr/sbin/webmux.pl line 76. Compilation failed in require at (eval 2) line 1. [Mon May 21 08:48:56 2007] [error] Can't load Perl file: /usr/sbin/webmux.pl for server URHU19986.facstaff.ddns.marist.edu:0http://urhu19986.facstaff.ddns.marist.edu:0/, exiting... [Mon May 21 09:41:15 2007] [error] Couldn't load RT config file %s as user root / group root. The file is owned by user %s and group %s.\nThis usually means that the user/group your webserver is running as cannot read the file. Be careful not to make the permissions on this file too liberal, because it contains database\npasswords. You may need to put the webserver user in the appropriate group (%s) or change permissions be able to run succesfully '/etc/rt3/RT_Config.pm' Can't locate /etc/rt3/RT_Config.pm in @INC (@INC contains: /usr/local/lib/rt3/lib /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 151. BEGIN failed--compilation aborted at /usr/sbin/webmux.pl line 76. Compilation failed in require at (eval 2) line 1. So I see that it could be a problem with the file's permissions, which is odd because I never changed them and it was working just fine before. I just changed the owner of both config files to root (which I'm currently logged in as) and attempted a restart again. I also changed both file permissions to 764. Still no luck. Any more suggestions? Thanks! -Brandi L On 5/21/07, Gene LeDuc [EMAIL PROTECTED] wrote: Check your web server error logs. When I did this I found lots of useful error messages in the error log and was able to find and fix my minor changes and get it working again. Apache loads the RT code when it starts - so if you goon the code it won't start. Scared the heck out of me the first time it happened, thought I'd whacked my apache configs somehow. Regards, Gene At 07:28 AM 5/21/2007, Brandi L wrote: I'm having a bit of a problem. Forgive me for my limited knowledge, I'm an RT and Linux noob. I made some changes to the RT code (to the login page, I just added a line of text to see if the change would show up) and attempted to restart httpd. The restart failed and now it won't start at all. I figured it had something to do with the changes I made and restored the original code but I'm still having the same problem. Does anyone have any suggestions on how I might figure this out? -- Gene LeDuc, GSEC Security Analyst San Diego State University ___ http
[rt-users] changes don't show
Hi all! Forgive my ignorance here, I've just download RT (version 3.6.3) and am not all that familiar with it. Can someone tell me how I can make changes show up once I've made them in the code? Not sure what to do here. Thanks for the assistance! -Brandi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] changes don't show
Is there a way to get the changes to show without rebooting the server? I'm working remotely at the moment. Thanks for the help! -Brandi On 4/23/07, Mathew [EMAIL PROTECTED] wrote: Restart the web server. If we don't protect the freedom of speech, how will we know who the assholes are? http://theillien.blogspot.com Brandi L wrote: Hi all! Forgive my ignorance here, I've just download RT (version 3.6.3) and am not all that familiar with it. Can someone tell me how I can make changes show up once I've made them in the code? Not sure what to do here. Thanks for the assistance! -Brandi ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
