[rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial
since upgrading to firefox4, when you try to reply to a ticket through the web 
interface, the textbox for Message does not show.  The area is there for it but 
theres no box to type in.  seeing this in ff4 on linux  win7.  didn't find any 
other messages on this list about it, is anyone else running ff4 and seeing 
this behavior?


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial

- Original Message -
(11/03/30 8:22), Brian Dial wrote:
 since upgrading to firefox4, when you try to reply to a ticket through the 
 web interface, the textbox for Message does not show.  The area is there 
 for it but theres no box to type in.  seeing this in ff4 on linux  win7.  
 didn't find any other messages on this list about it, is anyone else 
 running ff4 and seeing this behavior?

I'm using Firefox 4.0 on OS X 10.6.7 against both RT4.0.0-rc7 and 
RT3.8.8. I do see the message box with either value for the WYSIWYG 
message composer preference.

Could you tell us which version of RT you're using?

Shawn

3.8.9.  I've tried clearing all the cache too on the client and that has not 
helped.  not using any special plugins this is a pretty new install


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] firefox4 textbox missing

2011-03-30 Thread Brian Dial


- Original Message -
(11/03/30 8:50), Brian Dial wrote:

 - Original Message -
 (11/03/30 8:22), Brian Dial wrote:
 since upgrading to firefox4, when you try to reply to a ticket through the 
 web interface, the textbox for Message does not show.  Thearea is there 
 for it but theres no box to type in.  seeing this in ff4 on linux   win7.  
 didn't find any other messages on this listabout it, is anyone else 
 running ff4 and seeing this behavior?

 I'm using Firefox 4.0 on OS X 10.6.7 against both RT4.0.0-rc7 and
 RT3.8.8. I do see the message box with either value for the WYSIWYG
 message composer preference.

 Could you tell us which version of RT you're using?

 Shawn

 3.8.9.  I've tried clearing all the cache too on the client and that has not 
 helped.  not using any special plugins this is a pretty new install

I can reproduce the problem on 3.8.9 and 3.8-trunk. I've filed a ticket 
for you: http://issues.bestpractical.com/Ticket/Display.html?id=17000

As a temporary workaround, turning off the wysiwyg text editor in your 
preferences will let you actually create and reply to tickets.

Shawn

thanks!


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] ExternalAuth and AutoCreateNonExternalUsers

2011-03-18 Thread Brian Dial
i thik i figured out the problem.  It seems ExternalAuth was matching me to an 
existing ldap user based on the real name.

I sent the message to rt queue from my comcast account and it appears as Brian 
Dial briand...@comcast.net
My ldap entry is real name Brian Dial and mail bd...@rkk.com

in the logs i see

[Thu Mar 17 20:37:36 2011] [error] [client 192.168.93.195] FastCGI: server 
/opt/rt/bin/mason_handler.fcgi stderr: [Fri Mar 18 00:37:36 2011] [info]: 
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Comments: Autocreated 
on ticket submission, Disabled: 0, EmailAddress: bd...@rkk.com, Name: bdial, 
Password: , Privileged: 0, RealName: Brian Dial 
(/opt/rt/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
[Thu Mar 17 20:37:36 2011] [error] [client 192.168.93.195] FastCGI: server 
/opt/rt/bin/mason_handler.fcgi stderr: [Fri Mar 18 00:37:36 2011] [crit]: 
User creation failed in mailgateway: Name in use 
(/opt/rt/bin/../lib/RT/Interface/Email.pm:244)

is htis because i have the following in my config?

'attr_match_list' = [ 'Name',
   'EmailAddress',
   'RealName',
 ],

I tested it from a random msn.com address that has no real name and the 
autocreate worked fine.

- Original Message -
On 17 Mar 2011 20:53, Brian Dial wrote:
 typical i want people who aren't authenticated via ldap to be autocreated.
 
 seems every problem is solved with 
 
 Set($AutoCreateNonExternalUsers,1);
 
 I just can't get it to go.  I always get the emails back from mailer-daemon 
 Could not load a valid user. I am running rt 3.8.9 with ExternaulAuth 
 0.08_01.  externalauth was working fine for me auth'ing to ldap even wtihout 
 upgrading to the latest version but i decided to try it anyway to see if it 
 would fix.  my config is below.  Am i doing something unobviously wrong?

You also need to make sure that the newly created users would be able to
CreateTicket or Reply, etc.  Look at your RT logs too.

Thomas


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


[rt-users] ExternalAuth and AutoCreateNonExternalUsers

2011-03-17 Thread Brian Dial
typical i want people who aren't authenticated via ldap to be autocreated.

seems every problem is solved with 

Set($AutoCreateNonExternalUsers,1);

I just can't get it to go.  I always get the emails back from mailer-daemon 
Could not load a valid user. I am running rt 3.8.9 with ExternaulAuth 
0.08_01.  externalauth was working fine for me auth'ing to ldap even wtihout 
upgrading to the latest version but i decided to try it anyway to see if it 
would fix.  my config is below.  Am i doing something unobviously wrong?

Set($rtname, 'rt.***.com');
Set($Organization , ***.com);
Set($MaxAttachmentSize , 1000);
Set($WebBaseURL, http://rt.***.com;);
Set($OwnerEmail , 'bdial@***.com');
Set($AutoCreate,{Privileged=1});

# DB Config 
Set($DatabaseType, 'mysql');
Set($DatabaseUser , 'rt_user'); 
Set($DatabasePassword , '*'); 
Set($DatabaseName , 'rt3');

#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
Set( @Plugins, qw(RT::Authen::ExternalAuth) );
Set($ExternalAuthPriority,  [   'My_LDAP'   ] );
Set($ExternalInfoPriority,  [   'My_LDAP'   ] );
Set($ExternalServiceUsesSSLorTLS,0);
Set($AutoCreateNonExternalUsers,1);
Set($ExternalSettings,  {
'My_LDAP'   =  {
'type'  =  'ldap',
'server' =  'ldap.***.com',
'user' =  'cn=**,dc=***,dc=com',
'pass' =  '***',
'base' =  'dc=***,dc=com',
'filter' =  '(uidNumber=*)',
'd_filter' = '(objectClass=butt)',
'tls' =  0,
'ssl_version' =  3,
'attr_match_list' = [ 'Name',
   'EmailAddress',
   'RealName',
 ],
'attr_map' =  {   'Name' = 'uid',
   'EmailAddress' = 'mail',
  'RealName' = 'displayName',
   }
 }
}
);  

1;


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


[rt-users] ExternalAuth and password changes

2010-11-12 Thread Brian Dial
we're using ExternalAuth to autocreate users from ldap.  works great, but if a 
user changes their ldap password, RT does not seem to know about it and 
requires the old password to log in, i assume rt just stores the password 
supplied when the user first logs in?

is there any way to keep these passwords in sync?


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] ExternalAuth and password changes

2010-11-12 Thread Brian Dial
ignore this message, was doing something stupid.  i shouldn't be working on a 
friday anyway

- Original Message -
we're using ExternalAuth to autocreate users from ldap.  works great, but if a 
user changes their ldap password, RT does not seem to know about it and 
requires the old password to log in, i assume rt just stores the password 
supplied when the user first logs in?

is there any way to keep these passwords in sync?


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-05 Thread Brian Dial
mod_perl.  fastcgi looked rather complicated so i was hoping to avoid that

- Original Message -
I setup RT on my home PC last night, opensuse 11.2, and I'm seeing the same seg 
fault it so that tells me it's not vmware. Are you running via mod_perl or 
fastcgi? I'm using mod_perl and my next move was to try fastcgi.

--
Darin Perusich
Email: darin.perus...@ctg.com
Office: 716-888-3690
Cell: 716-807-4589


 -Original Message-
 From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
 boun...@lists.bestpractical.com] On Behalf Of Brian Dial
 Sent: Thursday, November 04, 2010 5:48 PM
 To: rt-users@lists.bestpractical.com
 Subject: Re: [rt-users] httpd2-prefork segfaulting on SLES11
 
 interesting.  we're running it in vmware as well.  but i'm inclined to
 think it's more of a suse thing than a vmware thing.  thanks for the
 suggestions.  maybe i can work that into the init script since my main
 concern is that it starts on boot in case the machine has to be
 rebooted when i'm not around to make sure apache restarts correctly.
 
 - Original Message -
 Brian,
 
 I'm getting this same thing only on opensuse 11.3 x86_x64 running under
 VMware. I've been beating my head against it most of the day and making
 nearly zero headway. I've tried both httpd2-perfork and worker but it
 doesn't matter, sometimes is starts, mostly is doesn't. I see this
 behavior when installing the perl modules from either CPAN or the
 devel:languages:perl.repo.
 
 I have been able to get it to start successfully doing the follow. It's
 ugly but it works.
 
 - /etc/init.d/apache2 stop
 - mv /etc/apache2/conf.d/rt.conf /etc/apache2/conf.d/rt.off
 - /etc/init.d/apache2 start
 - mv /etc/apache2/conf.d/rt.off /etc/apache2/conf.d/rt.conf
 - /etc/init.d/apache2 reload
 
 SegFault errors.
 httpd2-worker[13254]: segfault at 7f0ed3c173e8 ip 7f0ece748bb0 sp
 7fff60526d60 error 4 in libc-2.11.2.so[7f0ece714000+156000]
 httpd2-prefork[13015]: segfault at 7f87b75a1f98 ip 7f87b20b5bb0 sp
 7fff2657f100 error 4 in libc-2.11.2.so[7f87b2081000+156000]
 
 --
 Darin Perusich
 Email: darin.perus...@ctg.com
 Office: 716-888-3690
 Cell: 716-807-4589
 
 
  -Original Message-
  From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
  boun...@lists.bestpractical.com] On Behalf Of Brian Dial
  Sent: Thursday, November 04, 2010 3:24 PM
  To: rt-users@lists.bestpractical.com
  Subject: [rt-users] httpd2-prefork segfaulting on SLES11
 
  i'm having problems with running RT 3.8.8 on SLES11.  4/5 times when
 i
  try to start apache it segfaults
 
 
  [16167.712443] httpd2-prefork[24765]: segfault at ba37a3d4 ip
 b742f3b1
  sp bfad70a4 error 4 in libc-2.11.1.so[b7402000+15b000]
 
 
  when it does start, rt works fine though.  i've had this on several
  builds i've done as i've been playing with RT.  Its similar to
 another
  issue someone had with opensuse 11 (http://www.gossamer-
  threads.com/lists/rt/users/96624)
 
  The first build I did, I let make fixdeps do most of the work
  installing moduls from cpan.  I did another build today where I tried
  to install as many modules as possible from the sles sdk cd.  results
  were the same always.
 
  I did a strace httpd2-prefork -X and see this
 
 
  time(NULL)  = 1288898480
  semget(IPC_PRIVATE, 1, IPC_CREAT|0600)  = 524291
  semctl(524291, 0, IPC_64|SETVAL, 0xbff7cfd8) = 0
  geteuid32() = 0
  semctl(524291, 0, IPC_64|IPC_SET, 0xbff7cfa8) = 0
  gettimeofday({1288898480, 105778}, NULL) = 0
  write(2, [Thu Nov 04 15:21:20 2010] [warn..., 96) = 96
  stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-
  multi/auto/DBI/DESTROY.al, 0xb793f460) = -1 ENOENT (No such file or
  directory)
  stat64(/srv/www/perl-lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
 ENOENT
  (No such file or directory)
  stat64(/opt/rt/bin/../local/lib/auto/DBI/DESTROY.al, 0xbff7ca80) =
 -1
  ENOENT (No such file or directory)
  stat64(/opt/rt/bin/../lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
  ENOENT (No such file or directory)
  stat64(/usr/lib/perl5/5.10.0/i586-linux-thread-
  multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
  directory)
  stat64(/usr/lib/perl5/5.10.0/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
  ENOENT (No such file or directory)
  stat64(/usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-
  multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
  directory)
  stat64(/usr/lib/perl5/site_perl/5.10.0/auto/DBI/DESTROY.al,
  0xbff7ca80) = -1 ENOENT (No such file or directory)
  stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-
  multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
  directory)
  stat64(/usr/lib/perl5/vendor_perl/5.10.0/auto/DBI/DESTROY.al,
  0xbff7ca80) = -1 ENOENT (No such file or directory)
  stat64(/usr/lib/perl5/vendor_perl/auto/DBI/DESTROY.al, 0xbff7ca80)
 =
  -1 ENOENT (No such file or directory)
  stat64(./auto/DBI/DESTROY.al, 0xbff7ca80

Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-05 Thread Brian Dial
that looks a lot easier than the wiki made it look, thanks!

- Original Message -
On Nov 5, 2010, at 9:09 AM, Brian Dial wrote:

 mod_perl.  fastcgi looked rather complicated so i was hoping to avoid that

Here's the whole of our RT config in apache.  First, install and enable the 
mod_fastcgi module in apache 2.2, then use the following, but adjust the file 
paths to match where you put things. Note that the trailing / in the Alias to 
mason_handler.fcgi is important.

Also you will want to make sure that the mason cache directory is writable by 
the user your apache runs under.  it will complain if this is not the case.

# RT3 Setup

Directory /usr/local/share/rt38
AllowOverride None
Order allow,deny
Allow from all
/Directory


# set idle timeout a bit longer than RT's idle timeout.
FastCgiServer /usr/local/share/rt38/bin/mason_handler.fcgi -processes 8 
-idle-timeout 305

VirtualHost *:80
ServerName rt.example.com
DocumentRoot /usr/local/share/rt38/html
AddDefaultCharset UTF-8
ErrorLog /var/log/httpd-rt-error.log
CustomLog /var/log/httpd-rt-access.log combined
AddHandler fastcgi-script fcgi

Alias /NoAuth/images /usr/local/share/rt38/html/NoAuth/images
Alias / /usr/local/share/rt38/bin/mason_handler.fcgi/

/VirtualHost  

# END RT3 Setup
###



RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


[rt-users] httpd2-prefork segfaulting on SLES11

2010-11-04 Thread Brian Dial
i'm having problems with running RT 3.8.8 on SLES11.  4/5 times when i try to 
start apache it segfaults


[16167.712443] httpd2-prefork[24765]: segfault at ba37a3d4 ip b742f3b1 sp 
bfad70a4 error 4 in libc-2.11.1.so[b7402000+15b000]


when it does start, rt works fine though.  i've had this on several builds i've 
done as i've been playing with RT.  Its similar to another issue someone had 
with opensuse 11 (http://www.gossamer-threads.com/lists/rt/users/96624) 

The first build I did, I let make fixdeps do most of the work installing moduls 
from cpan.  I did another build today where I tried to install as many modules 
as possible from the sles sdk cd.  results were the same always.

I did a strace httpd2-prefork -X and see this


time(NULL)  = 1288898480
semget(IPC_PRIVATE, 1, IPC_CREAT|0600)  = 524291
semctl(524291, 0, IPC_64|SETVAL, 0xbff7cfd8) = 0
geteuid32() = 0
semctl(524291, 0, IPC_64|IPC_SET, 0xbff7cfa8) = 0
gettimeofday({1288898480, 105778}, NULL) = 0
write(2, [Thu Nov 04 15:21:20 2010] [warn..., 96) = 96
stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi/auto/DBI/DESTROY.al,
 0xb793f460) = -1 ENOENT (No such file or directory)
stat64(/srv/www/perl-lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No 
such file or directory)
stat64(/opt/rt/bin/../local/lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT 
(No such file or directory)
stat64(/opt/rt/bin/../lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No 
such file or directory)
stat64(/usr/lib/perl5/5.10.0/i586-linux-thread-multi/auto/DBI/DESTROY.al, 
0xbff7ca80) = -1 ENOENT (No such file or directory)
stat64(/usr/lib/perl5/5.10.0/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No 
such file or directory)
stat64(/usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi/auto/DBI/DESTROY.al,
 0xbff7ca80) = -1 ENOENT (No such file or directory)
stat64(/usr/lib/perl5/site_perl/5.10.0/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 
ENOENT (No such file or directory)
stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi/auto/DBI/DESTROY.al,
 0xbff7ca80) = -1 ENOENT (No such file or directory)
stat64(/usr/lib/perl5/vendor_perl/5.10.0/auto/DBI/DESTROY.al, 0xbff7ca80) = 
-1 ENOENT (No such file or directory)
stat64(/usr/lib/perl5/vendor_perl/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 
ENOENT (No such file or directory)
stat64(./auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or 
directory)
stat64(/srv/www/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or 
directory)
brk(0xba64c000) = 0xba64c000
munmap(0xb61de000, 135168)  = 0
brk(0xba625000) = 0xba625000
brk(0xba602000) = 0xba602000
brk(0xba5e) = 0xba5e
brk(0xba5be000) = 0xba5be000
brk(0xba599000) = 0xba599000
munmap(0xb6ea8000, 24764)   = 0

(...)


munmap(0xb778c000, 8352)= 0
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
+++ killed by SIGSEGV +++


i'm not really sure how to interpret it.  anyone have suggestions on how to 
diagnose/fix?

Thanks

brian


RKK and RKK Engineers are registered trade names of Rummel, Klepper  
Kahl, LLP, a Maryland 
limited liability partnership.  This message contains confidential information 
intended only for
the person or persons named above.  If you have received this message in error, 
please immediately 
notify the sender by return email and delete the message.  Thank you.


Re: [rt-users] httpd2-prefork segfaulting on SLES11

2010-11-04 Thread Brian Dial
interesting.  we're running it in vmware as well.  but i'm inclined to think 
it's more of a suse thing than a vmware thing.  thanks for the suggestions.  
maybe i can work that into the init script since my main concern is that it 
starts on boot in case the machine has to be rebooted when i'm not around to 
make sure apache restarts correctly.

- Original Message -
Brian,

I'm getting this same thing only on opensuse 11.3 x86_x64 running under VMware. 
I've been beating my head against it most of the day and making nearly zero 
headway. I've tried both httpd2-perfork and worker but it doesn't matter, 
sometimes is starts, mostly is doesn't. I see this behavior when installing the 
perl modules from either CPAN or the devel:languages:perl.repo.

I have been able to get it to start successfully doing the follow. It's ugly 
but it works.

- /etc/init.d/apache2 stop
- mv /etc/apache2/conf.d/rt.conf /etc/apache2/conf.d/rt.off
- /etc/init.d/apache2 start
- mv /etc/apache2/conf.d/rt.off /etc/apache2/conf.d/rt.conf
- /etc/init.d/apache2 reload

SegFault errors.
httpd2-worker[13254]: segfault at 7f0ed3c173e8 ip 7f0ece748bb0 sp 
7fff60526d60 error 4 in libc-2.11.2.so[7f0ece714000+156000]
httpd2-prefork[13015]: segfault at 7f87b75a1f98 ip 7f87b20b5bb0 sp 
7fff2657f100 error 4 in libc-2.11.2.so[7f87b2081000+156000]

--
Darin Perusich
Email: darin.perus...@ctg.com
Office: 716-888-3690
Cell: 716-807-4589


 -Original Message-
 From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
 boun...@lists.bestpractical.com] On Behalf Of Brian Dial
 Sent: Thursday, November 04, 2010 3:24 PM
 To: rt-users@lists.bestpractical.com
 Subject: [rt-users] httpd2-prefork segfaulting on SLES11
 
 i'm having problems with running RT 3.8.8 on SLES11.  4/5 times when i
 try to start apache it segfaults
 
 
 [16167.712443] httpd2-prefork[24765]: segfault at ba37a3d4 ip b742f3b1
 sp bfad70a4 error 4 in libc-2.11.1.so[b7402000+15b000]
 
 
 when it does start, rt works fine though.  i've had this on several
 builds i've done as i've been playing with RT.  Its similar to another
 issue someone had with opensuse 11 (http://www.gossamer-
 threads.com/lists/rt/users/96624)
 
 The first build I did, I let make fixdeps do most of the work
 installing moduls from cpan.  I did another build today where I tried
 to install as many modules as possible from the sles sdk cd.  results
 were the same always.
 
 I did a strace httpd2-prefork -X and see this
 
 
 time(NULL)  = 1288898480
 semget(IPC_PRIVATE, 1, IPC_CREAT|0600)  = 524291
 semctl(524291, 0, IPC_64|SETVAL, 0xbff7cfd8) = 0
 geteuid32() = 0
 semctl(524291, 0, IPC_64|IPC_SET, 0xbff7cfa8) = 0
 gettimeofday({1288898480, 105778}, NULL) = 0
 write(2, [Thu Nov 04 15:21:20 2010] [warn..., 96) = 96
 stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-
 multi/auto/DBI/DESTROY.al, 0xb793f460) = -1 ENOENT (No such file or
 directory)
 stat64(/srv/www/perl-lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT
 (No such file or directory)
 stat64(/opt/rt/bin/../local/lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
 ENOENT (No such file or directory)
 stat64(/opt/rt/bin/../lib/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
 ENOENT (No such file or directory)
 stat64(/usr/lib/perl5/5.10.0/i586-linux-thread-
 multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
 directory)
 stat64(/usr/lib/perl5/5.10.0/auto/DBI/DESTROY.al, 0xbff7ca80) = -1
 ENOENT (No such file or directory)
 stat64(/usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-
 multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
 directory)
 stat64(/usr/lib/perl5/site_perl/5.10.0/auto/DBI/DESTROY.al,
 0xbff7ca80) = -1 ENOENT (No such file or directory)
 stat64(/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-
 multi/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file or
 directory)
 stat64(/usr/lib/perl5/vendor_perl/5.10.0/auto/DBI/DESTROY.al,
 0xbff7ca80) = -1 ENOENT (No such file or directory)
 stat64(/usr/lib/perl5/vendor_perl/auto/DBI/DESTROY.al, 0xbff7ca80) =
 -1 ENOENT (No such file or directory)
 stat64(./auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such file
 or directory)
 stat64(/srv/www/auto/DBI/DESTROY.al, 0xbff7ca80) = -1 ENOENT (No such
 file or directory)
 brk(0xba64c000) = 0xba64c000
 munmap(0xb61de000, 135168)  = 0
 brk(0xba625000) = 0xba625000
 brk(0xba602000) = 0xba602000
 brk(0xba5e) = 0xba5e
 brk(0xba5be000) = 0xba5be000
 brk(0xba599000) = 0xba599000
 munmap(0xb6ea8000, 24764)   = 0
 
 (...)
 
 
 munmap(0xb778c000, 8352)= 0
 --- SIGSEGV (Segmentation fault) @ 0 (0) ---
 +++ killed by SIGSEGV +++
 
 
 i'm not really sure how to interpret it.  anyone have suggestions on
 how to diagnose/fix?
 
 Thanks
 
 brian
 
 
 RKK