Re: [rt-users] RT (request racker) mail sending configuration
I created an account in my mail server just for that. I am imagining something like this: 1) RT wants to send a message to a recipient, then it requests localhost for that 2) Localhost is configured with exim4 and for every smtp request it authenticates in the mail server with an specific account 3) The mail server sends the message. Both are running Debian. Mail server has postfix installed. -- Bruno Guimarães Sousa www.brunosousa.co.nr COINF-CEFET-BA Ciência da Computação UFBA Registered Linux user #465914 On Fri, Jan 30, 2009 at 5:25 PM, Rob Munsch rob.mun...@gmail.com wrote: On Fri, Jan 30, 2009 at 9:15 AM, Bruno Guimarães Sousa brgso...@gmail.com wrote: Hi, My RT instalation is working fine and retrieving emails through fetchmail. But the last thing I need to configure is the mail sending. I have exim4 installed and it is not working to send emails when a ticket gets a answer or a comment. How can I configure that so that every message sended goes to another server? It sounds like you need to tell exim4 that you have another real email server, called a smarthost. How you do this may depend on what that other server is and what flavor of *nix you're running. Generally, there's an Exim conf directive to tell your it smarthost = server.name.tld and what happens after that will also depend on how you need to auth to that mail server. -- /chown -R us:us /yourbase ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Debian + RT 3.6.7 + sqlite3 = wrong queries
Hi, I have a Debian + RT 3.6.7 + sqlite3 installation. I can create users and groups just fine. But some of the users that I created do not appear when I query for them. When order to list users ( http://www.example.com/rt/Admin/Users/) not all of them are listed, and they're all active. What can be happenning? If there is no solution for that, how can I reinitialize the database with MySql Server 5? thanks, -- Bruno Guimarães Sousa www.brunosousa.co.nr COINF-CEFET-BA Ciência da Computação UFBA Registered Linux user #465914 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Debian + RT 3.6.7 + sqlite3 = wrong queries
1) Can you test with RT 3.8? I can't :( 2) SQLite is _really_ only intended for development purposes and not for production deployments. I am trying to reinitialize the database with mysql server 5. How can I do that? thanks, -- Bruno Guimarães Sousa www.brunosousa.co.nr COINF-CEFET-BA Ciência da Computação UFBA Registered Linux user #465914 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT 3.6.7 + url misredirect
Hi everyone, I just installed RT 3.6.7. The problem is that some actions in RT misredirect to a wrng URL which is not the correct. It's installed in www.example.com/rt For example: Log in - Click New ticket in - Fill fields - Click Create It creates the ticket but do not redirect to the next page correctly. It goes to http://www.example.com/rt/rt/Ticket/Display.html?id=7 and show me: Not Found The requested URL /rt/rt/Ticket/Display.html was not found on this server. -- Apache/2.2.8 (Debian) mod_python/3.3.1 Python/2.4.4 PHP/4.4.4-8+etch6 mod_perl/2.0.4 Perl/v5.10.0 Server at www.example.com Port 80 My apache configuration is like this (/etc/apache2/sites-available/default): Alias /rt /usr/share/request-tracker3.6/html Location /rt SetHandler perl-script PerlHandler RT::Mason RewriteEngine On RedirectMatch permanent (.*)/$ $1/index.html IfDefine PerlDProf IfDefine PerlSmallProf PerlFixupHandler Apache::SmallProf /IfDefine /IfDefine /Location What is happening? Regards, -- Bruno Guimarães Sousa www.brunosousa.co.nr COINF-CEFET-BA Ciência da Computação UFBA Registered Linux user #465914 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
