Thomas Sibley <trs <at> bestpractical.com> writes: > > On 05/16/2013 05:14 PM, Philip Brown wrote: > > After doing a few searches, it seems that using the "rt-shredder" tool > > is the one true way to delete a user. > > > > Unfortunately... i find the documentation on it, inscruitable :( > > > > Could someone please give me a simple, straightforward commandline to > > delete user X? > > > > I was hoping it would be as simple as > > > > > > rt-shredder --plugin User name=doomeduser > > > > but that does not seem to be adequate. > > The format is incorrect. --plugin takes a single argument, but you've > space separated it and hence it's two. See > http://bestpractical.com/rt/docs/latest/rt-shredder.html for the proper > format; you're close. > > Alternatively, use the admin web interface instead of the command line. > Select "Users" from the object type and then enter "doomeduser" in the > Name field. If the user isn't disabled, either disable them first or > enter "enabled" in the status field (which defaults to "disabled" if > empty, for safety). >
Okay, so I was trying to do the same thing myself and struggling just as much with the documentation as the original poster was. After banging my head against the keyboard for a while I worked it out, so I recorded in this blog post: http://sysadministrivia.blogspot.com.au/2014/08/deleting-user-from-rt-using-shredder.html I thought I'd post back with the answer in the hope it might help the next person. Thanks. Hal. -- RT Training - Boston, September 9-10 http://bestpractical.com/training