Re: [rt-users] Hiding unused fields

2014-11-19 Thread JZ

This worked great.

Thank you


On 2014-11-19 02:33, Emmanuel Lacour wrote:

On Tue, Nov 18, 2014 at 11:30:15AM -0800, JZ wrote:

I would like to hide some fields that we are not using:

Time Estimated
Time Worked
Time Left

I would like to hide them everywhere including the Jumbo view.


I am using version 4.2.0.  How can I do this?



you can try to hide them using a custom css.


example:

go to Menu->Admin->Tools->Theme

and add to the css:

tr.time.worked {
display: none;
}




else, you have to patch RT.

Find files to modify using:

$ grep TimeEstimated share/html/ -r


I recommend using some vcs like git to track your changes.


[rt-users] Hiding unused fields

2014-11-18 Thread JZ

I would like to hide some fields that we are not using:

Time Estimated
Time Worked
Time Left

I would like to hide them everywhere including the Jumbo view.


I am using version 4.2.0.  How can I do this?


Thank you,

Jim


[rt-users] RT-Extension-Assets link

2013-12-18 Thread JZ
I am trying to figure out the best way to get a link created to an 
asset at the time a ticket is created.  I am using RT-Extension-Assets 
in RT 4.2, and am having trouble finding information regarding this 
extension and doing what I want to do.  I am having trouble making the 
connection from the requester to the asset.  I am hoping somebody can 
give me an idea how to proceed.



jgz