Hello,
I am new to RT and we are looking at implimenting it in our company, We are a windows based shop therefore I am trying the Win/RT version,
I have one issue that is causing a problem and cannot figure out a resolution to it.
When a new ticket arrives, I cannot assign the ticket to another user! I have verified that both the queue and the group have own, Take, steal ticket but when I bring up the ticket people field I only get Nobody!
I would really like to get this resolved so I can go forward in the testing phase and implimentation phase.
Thanks for your help.
Jim/Blacktri99
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