[rt-users] Installation Error
Hi All, While Installing, I got the below error. SOME DEPENDENCIES WERE MISSING. ICAL missing dependencies: Data::ICal ...MISSING STANDALONE missing dependencies: HTTP::Server::Simple::Mason = 0.09 ...MISSING Net::Server ...MISSING MASON missing dependencies: HTML::Mason = 1.36 ...MISSING Apache::Session = 1.53 ...MISSING Text::WikiFormat = 0.76 ...MISSING XML::RSS = 1.05 ...MISSING make: *** [testdeps] Error 1 Please do help me on the same. Thanks and regards, Jnaneshwar Bantanur attachment: jnaneshwar_bantanur.vcf Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Installation Error
Hi Joop, Even After running make fixdeps I am still getting the same error. Rgds, Jnani Joop wrote: Jnaneshwar Bantanur wrote: Hi All, While Installing, I got the below error. SOME DEPENDENCIES WERE MISSING. make: *** [testdeps] Error 1 run the following: make fixdeps Regards, Joop attachment: jnaneshwar_bantanur.vcf Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Getting the following Error on deleting ObjectCustomFields table from RT d/b
Hi, Now I am getting the following error After logging into RT Can't call method Disabled on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 971. Thanks and regards Jnani Jnaneshwar Bantanur wrote: Hello ..After I tried to delete the rough data which I have put Just to evaluate RT.After Deleting Users,Queues,Groups and Attachments After Deleting the data from table ObjectCustomFields.I am getting this error while starting the RT. Can't call method HasRight on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1209. I am new to RT and Perl programming environment. Thanks and regards Jnani begin:vcard fn:Jnaneshwar Bantanur n:Bantanur;Jnaneshwar org:Kavach Networks Pvt Ltd. adr:3rd Phase, JP Nagar,;;#431, 1st Floor, 5th Cross, 7th Main,;Bangalore;Karnataka;560 078;iNDIA email;internet:jnaneshwar.banta...@kavach.net title:IT-Consultant tel;work:+91-80-32910655,26583587 tel;fax:+91-80-26591577 tel;cell:+91-9008307173 url:www.kavach.net version:2.1 end:vcard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Getting the following Error on deleting ObjectCustomFields table from RT d/b
Hi, Any buddy has database backup/How to get backup of database from best practical.Please let me know,so that I will save time of reinstalling/configuring RT. Thanks and regards Jnani Jnaneshwar Bantanur wrote: Hi, Now I am getting the following error After logging into RT Can't call method Disabled on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 971. Thanks and regards Jnani Jnaneshwar Bantanur wrote: Hello ..After I tried to delete the rough data which I have put Just to evaluate RT.After Deleting Users,Queues,Groups and Attachments After Deleting the data from table ObjectCustomFields.I am getting this error while starting the RT. Can't call method HasRight on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1209. I am new to RT and Perl programming environment. Thanks and regards Jnani begin:vcard fn:Jnaneshwar Bantanur n:Bantanur;Jnaneshwar org:Kavach Networks Pvt Ltd. adr:3rd Phase, JP Nagar,;;#431, 1st Floor, 5th Cross, 7th Main,;Bangalore;Karnataka;560 078;iNDIA email;internet:jnaneshwar.banta...@kavach.net title:IT-Consultant tel;work:+91-80-32910655,26583587 tel;fax:+91-80-26591577 tel;cell:+91-9008307173 url:www.kavach.net version:2.1 end:vcard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Customer Integration
Hi All, Can any buddy please help me out.How to use RT customer Integration.Can I try this way ! I will create a new queue for each customer.And the assigned internal users will be same for all the queues and permissions etc remains the same.Even I want provide a login for each customer where they can see only their tickets and dash board reports.! Is it possible ! We are just migrating ourself from eventum. Thanks in advance for ur valuable suggestions. begin:vcard fn:Jnaneshwar Bantanur n:Bantanur;Jnaneshwar org:Kavach Networks Pvt Ltd. adr:3rd Phase, JP Nagar,;;#431, 1st Floor, 5th Cross, 7th Main,;Bangalore;Karnataka;560 078;iNDIA email;internet:jnaneshwar.banta...@kavach.net title:Internal Auditor tel;work:+91-80-32910655,26583587 tel;fax:+91-80-26591577 tel;cell:+91-9008307173 url:www.kavach.net version:2.1 end:vcard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
