Re: [rt-users] Using Fetchmail to pipe mail into RT.
To manually pipe an email to RT. I would # cat emailfile.eml | rt-mailgate Usually the mail ends up going to /var/spool/mail/user None of them as the .eml extension. When I tried to pipe a test text file I would receive the following error.. cat: -bash: rt-mailgate: command not found On Tue, Jan 14, 2014 at 8:50 AM, Landon Stewart lstew...@iweb.com wrote: On 13 January 2014 16:30, Joshua Riden jri...@cmhshare.org wrote: Landon, Thank you so much Landon for your help. I appreciate it a lot! : ) Now just a few questions.. Where is the mailserver log that pertains to fetchmail? /var/logs/mailserver ? fetchmail logging has to be turned on like this in .fetchmailrc: defaults: batchlimit 100 set logfile /home/username/fetchmail.log So when you say I should send to RT from a real email address, you mean from my /etc/aliases file? I mean from a real email address so that bounces will come back to you if there are any. How would I check for bounces that I would receive back? You would check your mail. How would I manually pipe the mail into RT ? Is there a command that I can use? If you had an email in a file in all its original glory you could pipe it easily using cat. # cat emailfile.eml | rt-mailgate -- Landon Stewart :: lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932 -- *Joshua Riden* *Operations Support TechnicianInformation Services * *Comprehensive Life Resources* *Email: **jri...@cmhshare.org* jri...@cmhshare.org *Desk: x5844* *Mobile: **(253) 355-9877*
[rt-users] Using Fetchmail to pipe mail into RT.
Hi, I am installing Request Tracker 4.2 on CentOS 6.5 with Perl, Apache, and MySQL. I am using Fetchmail as the MDA, and Postfix as the MTA. Google apps is being used as our main email system. So far I have resolved all dependencies and initialized the database and got the website going. I can log on as root and navigate the RT site just fine from another workstation. I had to follow the official documentation and do some wiki reading and intensive googling to get me where I am at now. I need some clear cut instructions on how to successfully pipe emails into RT. Is the /etc/aliases list required? Or can I just use ./fetchmailrc by itself? /etc/default/fetchmail is not created by default. How can I manually pipe emails into my RT instance? What syntax would I use for that? I googled around and could not find anything about that. Here is what my fetchmailrc configuration file looks like.. set daemon 30; poll pop.gmail.com proto pop3 username jri...@cmhshare.org password mypassword mda /usr/bin/perl /opt/rt4/bin/rt-mailgate --url https://localhost/ \ --queue general --action correspond keep ssl Question: at --url https://localhost/ --is that supposed to be the FQDN or leave it as localhost? I can fetch email's from an external email server (Gmail) with success using fetchmail. However, nothing is appearing in the queue's on the RT site. The queue's name is the same name in the ./fetchmailrc config which is 'general'. I have viewed all the official documentation on the Best Practical site as well as the wiki and still no luck. I have been battling to get the email part working for 4 days now. If you need any extra information I will be happy to provide it. Thanks in advance and I look forward to your assistance. -- *Joshua Riden* *Operations Support TechnicianInformation Services * *Comprehensive Life Resources* *Email: **jri...@cmhshare.org* jri...@cmhshare.org *Desk: x5844* *Mobile: **(253) 355-9877*
