Re: [rt-users] upgrade issues 4.0.17 -> 4.2.1
On 12/3/2013 11:01 PM, Alex Vandiver wrote: On Tue, 2013-12-03 at 22:35 -0600, Mike W wrote: Aha! I found: Upgrade from 4.1.0 to 4.1.1 (Incomplete) Fixed that and got things rolling properly. Thanks for telling me about that. Had no idea it logged that there. It's new in 4.2. However, it is no substitute for reading the 'make upgrade-database' output itself. - Alex Fair point, unfortunately I mis-understood just where it broke down (thought it died in 4.1.1, not 4.1.0 because it was in the 4.1.1 section where I saw the errors). The new log feature definitely helps. -- Mike Wilson
Re: [rt-users] upgrade issues 4.0.17 -> 4.2.1
On 12/3/2013 10:09 PM, Alex Vandiver wrote: On Tue, 2013-12-03 at 21:37 -0600, Mike W wrote: Upgrade from 4.0.17 and having some issues with email notices. It seems to be connected to scrips. I did run the "make upgrade-database" The errors below imply that it if you did run it, it did not complete. Show the "RT Upgrade History" section of Admin → Tools → System Configuration. - Alex Aha! I found: Upgrade from 4.1.0 to 4.1.1 (Incomplete) Fixed that and got things rolling properly. Thanks for telling me about that. Had no idea it logged that there. -- Mike Wilson
[rt-users] upgrade issues 4.0.17 -> 4.2.1
Upgrade from 4.0.17 and having some issues with email notices. It seems to be connected to scrips. I did run the "make upgrade-database" [11794] [Wed Dec 4 03:20:20 2013] [warning]: DBD::mysql::st execute failed: Table 'rt4.ObjectScrips' doesn't exist at sbin/rt-validator line 1300. (sbin/rt-validator:1300) [11794] [Wed Dec 4 03:20:20 2013] [critical]: DBD::mysql::st execute failed: Table 'rt4.ObjectScrips' doesn't exist at sbin/rt-validator line 1300. (/usr/local/rt4/sbin/../lib/RT.pm:391) DBD::mysql::st execute failed: Table 'rt4.ObjectScrips' doesn't exist at sbin/rt-validator line 1300. Is there a way I can manually correct this missing rt4.ObjectScrips entry? Or better yet script I can run in the upgrade area? -- Mike Wilson
[rt-users] rt-shredder issues
Since upgrading to 3.8.10 I've been having a problem with rt-shredder. It claims "Tickets" plugin doesn't exist but when you run help for it it shows it in the list. ../sbin/rt-shredder --plugin help-Tickets Couldn't find plugin 'Tickets' Plugins list: Objects Users Attachments Summary Tickets SQLDump --- This is the full command I normally run: ../sbin/rt-shredder --force --plugin 'Tickets=query,Status="deleted" AND LastUpdated < "14 days ago";limit,100' when I run list is shows this: ../sbin/rt-shredder --plugin list Plugins list: Objects Users Attachments Summary Tickets SQLDump Which seems odd because "Tickets" does infact exist. Any thoughts? -- Mike Wilson