[rt-users] Remove requestor on create?

2007-12-18 Thread Millard, Matt
I'm looking for a way to remove the requestor from server generated
email tickets.  These would be from "[EMAIL PROTECTED]" or
"[EMAIL PROTECTED]". Basically what I'm trying to prevent
is any email getting sent back out of RT to a system that is simply
going to bounce the email.  Our servers don't accept incoming mail and
bounce it back to Exchange.  

Any thoughts on how I could do this?  I've looked through the wiki and
didn't find anything like this.

Matt


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RE: [rt-users] Adding external links to menus

2006-08-21 Thread Millard, Matt
I know I'm digging up an old one, but I've finally updated to 3.6.1 from
3.4.2 and I'm still not able to add external links to Tabs.  Jesse said
he thought this was fixed, but it doesn't seem to be working for me.
Any further suggestions.  I'm trying to Add them to The Tools Element
Tab.

Matt

-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED] 
Sent: Friday, June 09, 2006 10:15 AM
To: Millard, Matt
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Adding external links to menus

I'm pretty sure we've fixed this in a  more recent rt.
Best,
Jesse
-Original Message-
From: "Millard, Matt" <[EMAIL PROTECTED]>
Date: Thursday, Jun 8, 2006 4:59 pm
Subject: [rt-users] Adding external links to menus

I'd like to add some external links to the "Tools" menu for apps we use
to reset passwords, manage user and group id's etc.  How do I link
externally?  When I modify the local Tools/Elements/Tabs file to point
to the pages I end up with links that are relative.
For example:
http://rt.server.host.com/https://server2.host.com/cgi-bin/reset.cgi

my $tabs = { A => { title => loc('Password Reset'),
   path =>
'https://server2.host.com/cgi-bin/reset.cgi',
},
   B => { 'title' => loc('Offline'),
   path => 'Tools/Offline.html',
 },
 };

This is with RT 3.4.2

Matt


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signature
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Nothing in this message is intended to constitute an Electronic signature
for purposes of the Uniform Electronic Transactions Act (UETA) or the
Electronic Signatures in Global and National Commerce Act ("E-Sign")
unless a specific statement to the contrary is included in this message.

While this communication may be used to promote or market a transaction
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general information about the subject matter covered and is provided with
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[rt-users] Adding external links to menus

2006-06-08 Thread Millard, Matt
I'd like to add some external links to the "Tools" menu for apps we use
to reset passwords, manage user and group id's etc.  How do I link
externally?  When I modify the local Tools/Elements/Tabs file to point
to the pages I end up with links that are relative.
For example:
http://rt.server.host.com/https://server2.host.com/cgi-bin/reset.cgi

my $tabs = { A => { title => loc('Password Reset'),
   path =>
'https://server2.host.com/cgi-bin/reset.cgi',
},
   B => { 'title' => loc('Offline'),
   path => 'Tools/Offline.html',
 },
 };

This is with RT 3.4.2

Matt


-Message Disclaimer-

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entity to which it is addressed, and may contain information that is
privileged, confidential and exempt from disclosure under applicable law.
If you are not the intended recipient, any dissemination, distribution or
copying of this communication is strictly prohibited. If you have
received this communication in error, please notify us immediately by
reply email to [EMAIL PROTECTED] and delete or destroy all copies of
the original message and attachments thereto. Email sent to or from the
Principal Financial Group or any of its member companies may be retained
as required by law or regulation.

Nothing in this message is intended to constitute an Electronic signature
for purposes of the Uniform Electronic Transactions Act (UETA) or the
Electronic Signatures in Global and National Commerce Act ("E-Sign")
unless a specific statement to the contrary is included in this message.
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