Kevin,
If i could Prefix a string,can i use AD authentication ?Can you guide me
with that hack ?thanks in advance
Murugan
On Mon, Mar 26, 2012 at 7:15 PM, Kevin Falcone falc...@bestpractical.comwrote:
On Sat, Mar 24, 2012 at 03:59:27PM +0530, Murugan wrote:
I am new to RT and installed RT4.05 in Ubuntu 11.10 with RT External
authentication.Active
Directory users whose login ID is numeric(say 0001234 which will be
their employee id ) cannot
log in in RT(user names not created in RT).
All others whose AD Login ID are alphabet/alphanumeric(like b001) can
log in (user name
created in RT).
I tried LDAP import also and it fails fails with messages like
[warning]: Skipping user '0003503', as it is numeric
(/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:969)
Is there any way to authenticate or import users from LDAP without
changing AD user names?
If you search the list archives, you'll find people who've hacked up
RT-Authen-ExternalAuth or LDAPImporter to handle number usernames by
prefixing a string. RT does not allow numeric usernames, so this is a
required workaround. I don't think we've received a patch to make
that feature core in RT-Authen-ExternalAuth or the LDAPImporter.
-kevin
This is my RT External Auth Config file
Set($ExternalAuthPriority, [ 'My_LDAP' ] );
Set($ExternalInfoPriority, [ 'My_LDAP' ] );
Set($ExternalServiceUsesSSLorTLS, 0);
Set($AutoCreateNonExternalUsers, 0);
Set($ExternalSettings, {
'My_LDAP' = {
'type' = 'ldap',
'server' = '[1]serverr.domain.com',
'user' = 'cn=RT,ou=ouname,dc=example,dc=com',
'pass' = 'Welcome123',
'base' = 'dc=example,dc=com',
'filter' = '((ObjectCategory=User)(ObjectClass=Person))',
'd_filter' = '(userAccountControl:1.2.840.113556.1.4.803:=2)',
'tls' = 0,
# 'ssl_version' = 3,
'net_ldap_args' = [ version = 3 ],
# 'group' = 'cn=RT Users,dc=sps,dc=co,dc=in',
# 'group_attr' = 'member',
'attr_match_list' = [ 'Name','EmailAddress' ],
'attr_map' = { 'Name' = 'sAMAccountName',
'EmailAddress' = 'mail',
'Organization' = 'physicalDeliveryOfficeName',
'RealName' = 'cn',
'ExternalAuthId' = 'AMAccountName',
'Gecos' = 'sAMAccountName',
'WorkPhone' = 'telephoneNumber',
'Address1' = 'streetAddress',
'City' = 'l',
'State' = 'st',
'Zip' = 'postalCode',
'Country' = 'co'
}
In RT_Site Config.PM
Set(@Plugins, qw(RT::Authen::ExternalAuth
RTx::Calendar
RT::Extension::JSGantt
RT::Extension::QuickCalls
RT::Extension::SLA
RTx::TicketlistTransactions
RT::Extension::Utils
RTx::WorkflowBuilder
RT::Extension::NotifyOwners));
require
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm;
Set($AutoCreate, {Privileged = 1});
Am i missing something ?
Regards
Murugan
References
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1. http://serverr.domain.com/
