Re: [rt-users] How to change the RT Self Service web interface for Unprivileged user?

[Saiful Islam Sumon]

Hi Kevin,

Thanks for your reply.

I have able to add the date column in RT Self Service by adding 
Created parameter in the file in

/opt/rt3/share/html/SelfService/Elements/MyRequest.

/Sumon

On 6/9/2010 2:20 AM, Kevin Falcone wrote:

On Wed, Jun 09, 2010 at 12:31:06AM +0200, Saiful Islam Sumon wrote:
   

Can anyone tell me how to change the default web interface for the
Unprivileged users (RT Self Service) in RT. I would like to add the
Date column in RT Self Service / Open tickets and Close tickets
pages.
 

Assuming you're running 3.8.7 or higher, open RT_Config.pm and search
for SelfService to find the appropriate config option

-kevin
   




Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

[rt-users] How to change the RT Self Service web interface for Unprivileged user?

[Saiful Islam Sumon]

Hi,

Can anyone tell me how to change the default web interface for the 
Unprivileged users (RT Self Service) in RT. I would like to add the Date 
column in RT Self Service / Open tickets and Close tickets pages.


Thanks in advance for your help!

/Sumon



Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com