Re: [rt-users] How to get Custom Field's description which setted by ExternalValues subroutine
Sorry for being annoying. Does anyone have any idea on this? -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-get-Custom-Field-s-description-which-setted-by-ExternalValues-subroutine-tp53939p53955.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
Re: [rt-users] Have filtered select custom field options
I just tried this, it works! Thanks for your apply again.
This may be helpful for others, just share it:
I got two custom fields named as Customer and Contact. In Contact config
file, I set it basedon value to Customer( custom field id) via
SetBasedOn($id), then when I populate Contact values from External, I
returned Customer value as category to it.
push @res, {
name => $element->{'cont_name'},
description => $element->{'cont_email'},
sortorder=> $i++,
category => $element->{'bcs_cust_Name'},
};
After completed this, just restart RT. Now you can check out the filter in
Contact field based on Customer. Hope this would be help.
On Tue, May 21, 2013 at 9:11 PM, Ruslan Zakirov-2 [via RequestTracker] <
ml-node+s8502n53941...@n7.nabble.com> wrote:
>
>
>
> On Tue, May 21, 2013 at 5:01 PM, Vodar <[hidden
> email]<http://user/SendEmail.jtp?type=node&node=53941&i=0>
> > wrote:
>
>> Thanks for your suggestion, Ruslan. Really helpful.
>>
>> Another question here, would this work between two Custom Fields which
>> are both using ExternalValues? Can I use another Custom Field's value in
>> ExternalValues config file?
>>
>>
> Should in theory, but I havn't checked.
>
>
>>
>> On Tue, May 21, 2013 at 5:57 PM, Ruslan Zakirov [via RequestTracker] <[hidden
>> email] <http://user/SendEmail.jtp?type=node&node=53940&i=0>> wrote:
>>
>>> Use based on and categories to select when to show value. Should work in
>>> 3.8 and 4.
>>>
>>> Ruslan from phone.
>>> 20.03.2009 6:16 пользователь "Aaron Guise" <[hidden
>>> email]<http://user/SendEmail.jtp?type=node&node=53935&i=0>>
>>> написал:
>>>
>>>> Hi All,
>>>>
>>>> I just wonder as I have a suggestion from our management whether it is
>>>> possible to have a custom field which is filtered by aselection made in an
>>>> earlier select box.
>>>>
>>>> For example say: I have one CF which is for Business Area and based on
>>>> the selection made here a second list will need to have values filtered and
>>>> specific to the specific business area.
>>>>
>>>> Would such a thing be at all possible?
>>>>
>>>> *Regards,*
>>>>
>>>> **
>>>> *Aaron Guise
>>>> 027 212 6638
>>>> *
>>>> *[hidden email] <http://user/SendEmail.jtp?type=node&node=53935&i=1>
>>>> *
>>>>
>>>>
>>>>
>>>> ___
>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>
>>>> Community help: http://wiki.bestpractical.com
>>>> Commercial support: [hidden
>>>> email]<http://user/SendEmail.jtp?type=node&node=53935&i=2>
>>>>
>>>>
>>>>
>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>>> Buy a copy at http://rtbook.bestpractical.com
>>>>
>>>
>>>
>>>
>>> --
>>> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>>>
>>> --
>>> If you reply to this email, your message will be added to the
>>> discussion below:
>>>
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>>> To unsubscribe from Have filtered select custom field options, click
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>>> NAML<http://requesttracker.8502.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespace&breadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml>
>>>
>>
>>
>>
>> --
>> *Br*
>> *Vodar*
>> *It's not where you start -- it's where you finish that count.*
>>
>> --
>> View this message in context: Re: Have filtered select custom field
>> options<http://requesttracker.8502.n7.nabble.com/Have-filtered-select-custom-field-options-tp37371p53940.html>
>>
>> Sent from the Request Tracker - User mailing list
>> archive<http://requesttracker.8502.n7.nabble.co
Re: [rt-users] Have filtered select custom field options
Thanks for your suggestion, Ruslan. Really helpful. Another question here, would this work between two Custom Fields which are both using ExternalValues? Can I use another Custom Field's value in ExternalValues config file? On Tue, May 21, 2013 at 5:57 PM, Ruslan Zakirov [via RequestTracker] < ml-node+s8502n53935...@n7.nabble.com> wrote: > Use based on and categories to select when to show value. Should work in > 3.8 and 4. > > Ruslan from phone. > 20.03.2009 6:16 пользователь "Aaron Guise" <[hidden > email]<http://user/SendEmail.jtp?type=node&node=53935&i=0>> > написал: > >> Hi All, >> >> I just wonder as I have a suggestion from our management whether it is >> possible to have a custom field which is filtered by aselection made in an >> earlier select box. >> >> For example say: I have one CF which is for Business Area and based on >> the selection made here a second list will need to have values filtered and >> specific to the specific business area. >> >> Would such a thing be at all possible? >> >> *Regards,* >> >> ** >> *Aaron Guise >> 027 212 6638 >> * >> *[hidden email] <http://user/SendEmail.jtp?type=node&node=53935&i=1> >> * >> >> >> >> ___ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [hidden >> email]<http://user/SendEmail.jtp?type=node&node=53935&i=2> >> >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > > -- > RT Training in Seattle, June 19-20: http://bestpractical.com/training > > -- > If you reply to this email, your message will be added to the discussion > below: > > http://requesttracker.8502.n7.nabble.com/Have-filtered-select-custom-field-options-tp37371p53935.html > To unsubscribe from Have filtered select custom field options, click > here<http://requesttracker.8502.n7.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=37371&code=Y2hyaWxkZUBnbWFpbC5jb218MzczNzF8LTIwNzU3NzkxNDI=> > . > NAML<http://requesttracker.8502.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespace&breadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml> > -- *Br* *Vodar* *It's not where you start -- it's where you finish that count.* -- View this message in context: http://requesttracker.8502.n7.nabble.com/Have-filtered-select-custom-field-options-tp37371p53940.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
Re: [rt-users] Have filtered select custom field options
Hi Aaron, I have the same problem with you. Do you have any idea about it? I've looked into custom field config file and scrip, but it didn't work. Does any one in this forum have any good suggestions on this, please kindly share with us, thanks a lot. Br Vodar -- View this message in context: http://requesttracker.8502.n7.nabble.com/Have-filtered-select-custom-field-options-tp37371p53932.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
