[rt-users] How to Integrate request tracker 4.0.8 with Active directory 2008
I have been trying this since 7 days, but no luck. All the documents I have seen here in the web is for old version (3.0.8). So, please don't point out those wiki links to me. If there is any new document for v 4.0.8 and active directory 2008, please let me know. Diehard RT FAN
[rt-users] Request Tracker does not highlight a ticket when it receives a new reply
Hello, When a new ticket is created, I can see that in RT. But then if a new reply or correspondence comes to that ticket, it is not getting highlighted (but I can see the new correspondence in the ticket). Any solution? Regards,