[rt-users] How to Integrate request tracker 4.0.8 with Active directory 2008

2013-01-02 Thread decenter decenter
I have been trying this since 7 days, but no luck. All the documents I have
seen here in the web is for old version (3.0.8). So, please don't point out
those wiki links to me. If there is any new document for v 4.0.8 and active
directory 2008, please let me know.

Diehard RT FAN


[rt-users] Request Tracker does not highlight a ticket when it receives a new reply

2012-12-29 Thread decenter decenter
Hello,

When a new ticket is created, I can see that in RT. But then if a new reply
or correspondence comes to that ticket, it is not getting highlighted (but
I can see the new correspondence in the ticket). Any solution?

Regards,