Re: [rt-users] [RT] Message Threading

2011-05-16 Thread Michael Witten
On Mon, May 16, 2011 at 12:45, 20/20 Lab  wrote:
> On 05/16/2011 9:43 AM, Michael Witten wrote:
>>
>> Unfortunately, email systems have evolved in such a way that the standard
>> headers `References' and `In-Reply-To' are horribly [ab]used; the result
>> is that interfaces for navigating threads invariably mangle threading
>> (in my opinion, the main problem is caused by the fact that nobody cares
>> what `In-Reply-To' says and everybody makes naive assumptions about what
>> `References' supplies).
>>
>> In any case, I dare you to go here:
>>
>>   http://www.nntp.perl.org/group/perl.perl5.porters/2011/05/msg172431.html
>>
>> and play around with `Thread Previous' and `Thread Next', and then provide
>> an explanation for WTF is going on (note dates too).
>>
>> Now, admittedly, this isn't necessarily a problem with perlbug or
>> rt.perl.org's software, but I would add that the request tracker
>> exacerbates this situation by flinging copies of emails all over the
>> place with various Message-Ids and semi-spoofed `From' headers.
>>
>> Surely something can be done to make working via email more seamless;
>> the request tracker should just be a third-party recording the
>> discussion (and only spoofing messages sent explicitly via its
>> interface).
>>
>> Sincerely,
>> Michael Witten
>>
> Looks like whatever software is threading the messages is not compensating
> for time zones and/or is running on utc.
>
> If you wanted a guess.
>

Well, it's worse than that: You'll notice that following `Thread
Previous' lands you on the top message from which no other message in
the thread is accessible; the link in my original email to the
rt-users list was found by running through the URL message ID numbers
by hand because it is otherwise completely impossible to retrieve.

Also, the latest message from Thomas Sibley, which can be seen here:

  http://rt.perl.org/rt3//Public/Bug/Display.html?id=90632

does not appear to have even been sent out to the perl5-porters list
(at least yet).

However, as Jesse has pointed out, this is perhaps a bit of a
digression from the affairs of the rt-users list.


Re: [rt-users] [RT] Message Threading

2011-05-16 Thread 20/20 Lab

On 05/16/2011 9:43 AM, Michael Witten wrote:

Unfortunately, email systems have evolved in such a way that the standard
headers `References' and `In-Reply-To' are horribly [ab]used; the result
is that interfaces for navigating threads invariably mangle threading
(in my opinion, the main problem is caused by the fact that nobody cares
what `In-Reply-To' says and everybody makes naive assumptions about what
`References' supplies).

In any case, I dare you to go here:

   http://www.nntp.perl.org/group/perl.perl5.porters/2011/05/msg172431.html

and play around with `Thread Previous' and `Thread Next', and then provide
an explanation for WTF is going on (note dates too).

Now, admittedly, this isn't necessarily a problem with perlbug or
rt.perl.org's software, but I would add that the request tracker
exacerbates this situation by flinging copies of emails all over the
place with various Message-Ids and semi-spoofed `From' headers.

Surely something can be done to make working via email more seamless;
the request tracker should just be a third-party recording the
discussion (and only spoofing messages sent explicitly via its
interface).

Sincerely,
Michael Witten

Looks like whatever software is threading the messages is not 
compensating for time zones and/or is running on utc.


If you wanted a guess.


Re: [rt-users] [RT] Message Threading

2011-05-16 Thread Michael Witten
On Mon, May 16, 2011 at 11:48, Jesse Vincent  wrote:
> perlbug is running an RT that's two major releases out of date.
> perlbug has a custom layer of extra magic to integrate with perl5-porters 
> that's
> entirely unrelated to what RT does out of the box.

Well, then, there's not much point in discussion the current RT at
all, as it will have no useful effect for me.


Re: [rt-users] [RT] Message Threading

2011-05-16 Thread Jesse Vincent

> Surely something can be done to make working via email more seamless;
> the request tracker should just be a third-party recording the
> discussion (and only spoofing messages sent explicitly via its
> interface).

A couple things to note:

perlbug is running an RT that's two major releases out of date.
perlbug has a custom layer of extra magic to integrate with perl5-porters 
that's 
entirely unrelated to what RT does out of the box.  

All that is to say, I'd love to discuss how RT 4.0 does threading and how
we can make it better. How perlbug does it is wildly off-topic here. ;)


Best,
Jesse


[rt-users] [RT] Message Threading

2011-05-16 Thread Michael Witten
Unfortunately, email systems have evolved in such a way that the standard
headers `References' and `In-Reply-To' are horribly [ab]used; the result
is that interfaces for navigating threads invariably mangle threading
(in my opinion, the main problem is caused by the fact that nobody cares
what `In-Reply-To' says and everybody makes naive assumptions about what
`References' supplies).

In any case, I dare you to go here:

  http://www.nntp.perl.org/group/perl.perl5.porters/2011/05/msg172431.html

and play around with `Thread Previous' and `Thread Next', and then provide
an explanation for WTF is going on (note dates too).

Now, admittedly, this isn't necessarily a problem with perlbug or
rt.perl.org's software, but I would add that the request tracker
exacerbates this situation by flinging copies of emails all over the
place with various Message-Ids and semi-spoofed `From' headers.

Surely something can be done to make working via email more seamless;
the request tracker should just be a third-party recording the
discussion (and only spoofing messages sent explicitly via its
interface).

Sincerely,
Michael Witten