Re: [rt-users] Change Owner in RT at glance

2012-02-15 Thread Kevin Falcone
On Wed, Feb 15, 2012 at 05:02:06PM +0100, Daniel Garcia Mejia wrote:
> It is possible or there isa way that in'RT at glance' change the
> owner of a ticket that you can see and have permissions to change
> the owner?
> 
> I wish that was from RT at glance to expedite the work. It is possible?

You'll want to add a custom RT__Ticket/ColumnMap entry for OwnerList
that displays the list of owners and then glue on some JS to update
it.  You could also build links that change the owner, but you'd need
to have many many links in the display.

-kevin


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[rt-users] Change Owner in RT at glance

2012-02-15 Thread Daniel Garcia Mejia

Hi

It is possible or there isa way that in'RT at glance' change the owner 
of a ticket that you can see and have permissions to change the owner?


I wish that was from RT at glance to expedite the work. It is possible?

Thanks


Best regards

Dani

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