Re: [rt-users] customize the home page of rt

2009-05-28 Thread Ruslan Zakirov
I don't think that it's possible without hacking. May be patches
Emmanuel wrote to add date custom fields to RT have this feature.

On Wed, May 27, 2009 at 9:19 PM, hanane ourdani
hanane.ourd...@gmail.com wrote:

 Please is there someone who can tell me how can i do this.

 Thank you,
 -- Forwarded message --
 From: hanane ourdani hanane.ourd...@gmail.com
 Date: 2009/5/26
 Subject: Re: [rt-users] customize the home page of rt
 To: Nick Kartsioukas change+lists...@nightwind.net


 indeed, this search is based on 2 custom fields

  - Date et heure début de l`opération (JJ/MM/ HH :MM): 10/05/2009
 15:20(for example)
  - Date et Heure fin de l`opération (JJ/MM/ HH :MM) : 10/05/2009
 17:18

 This is the Requet:

 Queue = '' AND 'CF..{Date et Heure début de l`opération (JJ/MM/
 HH :MM)}'  '10/05/2009' AND 'CF..{Date et Heure fin de l`opération
 (JJ/MM/ HH :MM)}'  '10/05/2009'

 I can do this, but i chould change the date every day, i want that RT do
 this automatically, is it possible ?

 thank you very much

 2009/5/26 Nick Kartsioukas change+lists...@nightwind.net

 On Tue, 26 May 2009 09:08:08 +, hanane ourdani
 hanane.ourd...@gmail.com said:
  Please is there a way to display all operations of day in the home page
  and how can i do it please,

 Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
 ago'.  Save it as an RT system saved search.  Go to Config, Global, At A
 Glance and add that saved search to the list.
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-- 
Best regards, Ruslan.
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[rt-users] customize the home page of rt

2009-05-27 Thread hanane ourdani
Please is there someone who can tell me how can i do this.

Thank you,
-- Forwarded message --
From: hanane ourdani hanane.ourd...@gmail.com
Date: 2009/5/26
Subject: Re: [rt-users] customize the home page of rt
To: Nick Kartsioukas
change+lists...@nightwind.netchange%2blists...@nightwind.net



indeed, this search is based on 2 custom fields

 - Date et heure début de l`opération (JJ/MM/ HH :MM): 10/05/2009
15:20(for example)
 - Date et Heure fin de l`opération (JJ/MM/ HH :MM) : 10/05/2009
17:18

This is the Requet:

Queue = '' AND 'CF..{Date et Heure début de l`opération (JJ/MM/
HH :MM)}'  '10/05/2009' AND 'CF..{Date et Heure fin de l`opération
(JJ/MM/ HH :MM)}'  '10/05/2009'

I can do this, but i chould change the date every day, i want that RT do
this automatically, is it possible ?

thank you very much

2009/5/26 Nick Kartsioukas
change+lists...@nightwind.netchange%2blists...@nightwind.net


On Tue, 26 May 2009 09:08:08 +, hanane ourdani
 hanane.ourd...@gmail.com said:
  Please is there a way to display all operations of day in the home page
  and how can i do it please,

 Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
 ago'.  Save it as an RT system saved search.  Go to Config, Global, At A
 Glance and add that saved search to the list.
 ___
 http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

 Community help: http://wiki.bestpractical.com
 Commercial support: sa...@bestpractical.com


 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

[rt-users] customize the home page of rt

2009-05-26 Thread hanane ourdani
hi all,

Please is there a way to display all operations of day in the home page and
how can i do it please,

Thank you
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Re: [rt-users] customize the home page of rt

2009-05-26 Thread Nick Kartsioukas
On Tue, 26 May 2009 09:08:08 +, hanane ourdani
hanane.ourd...@gmail.com said:
 Please is there a way to display all operations of day in the home page
 and how can i do it please,

Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
ago'.  Save it as an RT system saved search.  Go to Config, Global, At A
Glance and add that saved search to the list.
___
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Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com