Re: [rt-users] Add a "Delete" link next to the "Take" link

2012-06-21 Thread Arthur Rance

I was talking about adding it in the 'Search - Unowned Tickets'.
I tried that :
@Attributes = (   { Name => 'Search - Unowned Tickets', Description => 
'[_1] newest unowned tickets', # loc Content => { Format => "'__id__/TITLE:#', '__Subject__/TITLE:Subject',
 QueueName, ExtendedStatus, CreatedRelative, '__loc(Take)__
 __loc(Delete)__
 /TITLE: ' ", Query   => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 
'open')",   OrderBy => 'Created',   Order   => 'DESC' },   },);
...but when I click on "Delete", it redirects me to the page displaying the 
deleted ticket, instead of staying in the 'Search - Unowned Tickets'.

From: michael.st...@livetext.com
Date: Wed, 20 Jun 2012 19:47:11 -0500
Subject: Re: [rt-users] Add a "Delete" link next to the "Take" link
To: arthur_ra...@hotmail.com

If you're talking about adding it to Display.html, I used the following for RT 
3.8 to add stalled and deleted buttons.


path/to/rt3/local/html/Callbacks/yourdir/Ticket/Elements/Tabs/Default



<%init>


if ($Ticket) {
#if ($Ticket->CurrentUserHasRight('ModifyTicket') && ($Ticket->Status ne 
'stalled')) {
#$actions->{'stall'} = {
#title => loc('Stall'),


#path => 
'Ticket/Update.html?Action=Comment&DefaultStatus=stalled&id='.$Ticket->id,
#};
#}
if ($Ticket->CurrentUserHasRight('DeleteTicket') && ($Ticket->Status ne 
'deleted')) {


$actions->{'delete'} = {
title => loc('Delete'),
path => 'Ticket/Display.html?Status=deleted&id='.$Ticket->id,
};
}
}



<%args>
$Ticket => undef
$tabs => undef
$actions => undef


On Tue, Jun 19, 2012 at 10:21 AM, Arthur Rance  wrote:






Hello,
I'd like to add a "Delete" link (to delete a ticket) next to the "Take" link. 
How would you do that ?



  

  

[rt-users] Add a "Delete" link next to the "Take" link

2012-06-19 Thread Arthur Rance

Hello,
I'd like to add a "Delete" link (to delete a ticket) next to the "Take" link. 
How would you do that ?