[rt-users] Adding CustomField update support to MobileUI RT-3.8.8

[k...@rice.edu]

Dear RT Users,

I am working on adding a some additional update capability to the
MobileUI for an RT-3.8.8 installation. With the following change
I can add Queue updating:

rt2:/rt-3.8.8/local/plugins/RT-Extension-MobileUI/html/m/ticket diff -u reply*
--- reply   2010-12-08 10:34:21.0 -0600
+++ reply_WITHCFs   2011-09-29 15:43:53.0 -0500
@@ -23,6 +23,17 @@
 Default  = $ARGS{'Owner'}
 
 /div/div
+div class=entryspan class=label|/lQueue/:/span
+div class=value
+ /Elements/SelectQueue,
+Name = Queue,
+ShowNullOption = 0,
+Default  = $t-QueueObj-Id
+
+/div/div
+div class=entryspan class=label|/lHardware Platform/:/span
+div class=value
+/div/div
 div class=entry timefieldspan 
class=label|/lWorked/:/spanspan class=value
  /Elements/EditTimeValue,
 Name = 'UpdateTimeWorked',

Unfortunately, Hardware Platform is a CustomField and I have not been
able to get anything to work. Has anyone done this and could share a
simple template for that functionality?

Regards,
Ken

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Re: [rt-users] Adding CustomField update support to MobileUI RT-3.8.8

[Ruslan Zakirov]

On Fri, Sep 30, 2011 at 12:51 AM, k...@rice.edu k...@rice.edu wrote:
 Unfortunately, Hardware Platform is a CustomField and I have not been
 able to get anything to work. Has anyone done this and could share a
 simple template for that functionality?

You probably need share/html/Elements/EditCustomField.


-- 
Best regards, Ruslan.

RT Training Sessions (http://bestpractical.com/services/training.html)
*  San Francisco, CA, USA  October 18  19, 2011
*  Washington DC, USA  October 31  November 1, 2011
*  Melbourne VIC, Australia  November 28  29, 2011
*  Barcelona, Spain  November 28  29, 2011