Re: [rt-users] AssetTracker 1.2.4
OK, fixed this today:
Added to Type_Overlay.pm for AT the following:
$RIGHTS = {
SeeType= 'Can this principal see this asset type', #
loc_pair
...
...
ShowAssetComments = 'See asset comments',#
loc_pair
...
...
};
Error is away now.
Torsten
2010/1/14 Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
torsten.br...@kuehne-nagel.com
Hi Together,
just play around with Upgrading RT 3.6.5 to 3.8.7, upgrade is smooth so
far, but AT seems to make problems:
1. On Config-AT-Admin-Types i get:
Can't locate object method ACLEquivalenceObjects via package
RTx::AssetTracker::System at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm
line 327.
2. If i open a asset, i get at the log:
Invalid right. Couldn't canonicalize right 'ShowAssetComments'
(/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:299), referer:
http://rt38-messenger.int.kn/AssetTracker/Asset/Display.html?id=1
Any ideas how to fix?
Torsten
Kuehne + Nagel (AG Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann
(Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian
Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen,
Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich
haftende Gesellschaft: Kuehne Nagel A.G., Sitz: Contern/Luxemburg
Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne
___
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Torsten Brumm
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http://www.elektrofeld.de
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[rt-users] AssetTracker 1.2.4
Hi Together, just play around with Upgrading RT 3.6.5 to 3.8.7, upgrade is smooth so far, but AT seems to make problems: 1. On Config-AT-Admin-Types i get: Can't locate object method ACLEquivalenceObjects via package RTx::AssetTracker::System at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 327. 2. If i open a asset, i get at the log: Invalid right. Couldn't canonicalize right 'ShowAssetComments' (/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:299), referer: http://rt38-messenger.int.kn/AssetTracker/Asset/Display.html?id=1 Any ideas how to fix? Torsten Kuehne + Nagel (AG Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] AssetTracker 1.2.4: displayed Asset Statuses in quicksearch
Hi Peter, have a look into AT_SiteConfig.pm there you can define new status like you do it inside RT! Kuehne + Nagel (AG Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne -Urspruengliche Nachricht- Von: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Im Auftrag von Peter C. Lai Gesendet: Montag, 11. Januar 2010 21:55 An: t...@chaka.net Cc: rt-users@lists.bestpractical.com Betreff: [rt-users] AssetTracker 1.2.4: displayed Asset Statuses in quicksearch How would I do the following under RT 3.8.x and AT 1.2.4? Add another Asset Status? Do I just modify Type_Overlay.pm? Do I get this new Asset Status to show up as a status column and count under the Quick Search screen? Thanks. -- === Peter C. Lai | Bard College at Simon's Rock Systems Administrator| 84 Alford Rd. Information Technology Svcs. | Gt. Barrington, MA 01230 USA peter AT simons-rock.edu | (413) 528-7428 === ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] AssetTracker 1.2.4: displayed Asset Statuses in quick search
How would I do the following under RT 3.8.x and AT 1.2.4? Add another Asset Status? Do I just modify Type_Overlay.pm? Do I get this new Asset Status to show up as a status column and count under the Quick Search screen? Thanks. -- === Peter C. Lai | Bard College at Simon's Rock Systems Administrator| 84 Alford Rd. Information Technology Svcs. | Gt. Barrington, MA 01230 USA peter AT simons-rock.edu | (413) 528-7428 === ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
