[rt-users] Audit log
Hi sis any one know hot to take a audit report with login information (successfully and unsuccessfully), user rights and changes to user rights etc Thanks and Best Regards -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
Re: [rt-users] Audit log?
On Wed, Jul 13, 2011 at 01:56:19PM -0400, Jeff Blaine wrote: Has anyone come up with a clever way to audit changes? Is there something built-in that I am missing? I'd like to know, for *one* example, when someone defines a new custom field (global or the queue name it was done in, the field name, etc). We're using RT 3.8.7, soon to 3.8.10 To follow up on what Ruz said, all that data is in the Database, you can report on it from the DB level. -kevin pgp7lrPSCDHwt.pgp Description: PGP signature 2011 Training: http://bestpractical.com/services/training.html
Re: [rt-users] Audit log?
On 7/14/2011 10:06 AM, Kevin Falcone wrote: On Wed, Jul 13, 2011 at 01:56:19PM -0400, Jeff Blaine wrote: Has anyone come up with a clever way to audit changes? Is there something built-in that I am missing? I'd like to know, for *one* example, when someone defines a new custom field (global or the queue name it was done in, the field name, etc). We're using RT 3.8.7, soon to 3.8.10 To follow up on what Ruz said, all that data is in the Database, you can report on it from the DB level. Thanks, that's what I was intending to do, but wanted to ask first to make sure I was not missing something in RT. If it's presentable, I'll pass along what I figure out and develop. 2011 Training: http://bestpractical.com/services/training.html
[rt-users] Audit log?
Has anyone come up with a clever way to audit changes? Is there something built-in that I am missing? I'd like to know, for *one* example, when someone defines a new custom field (global or the queue name it was done in, the field name, etc). We're using RT 3.8.7, soon to 3.8.10 2011 Training: http://bestpractical.com/services/training.html
Re: [rt-users] Audit log?
On Wed, Jul 13, 2011 at 9:56 PM, Jeff Blaine jbla...@kickflop.net wrote: I'd like to know, for *one* example, when someone defines a new custom field (global or the queue name it was done in, the field name, etc). Do you want to do something when a new CF created? For example send a mail? You always can wrap any method, for example RT::CustomField::Create. It's doable. Scrips do this for Tickets. In theory we can extend scrips to work for all objects, not only tickets, but this work is not scheduled. -- Best regards, Ruslan. 2011 Training: http://bestpractical.com/services/training.html
