Re: [rt-users] Can't load RT_SiteConfig.pm

2011-09-08 Thread Ruslan Zakirov
Hi,

You have syntax error in the file. Without content it's hard to tell how to fix.

On Thu, Sep 8, 2011 at 1:05 AM, Raymond Norton ad...@lctn.org wrote:
  I'm using the following howto:

 http://requesttracker.wikia.com/wiki/HowToInstallRequestTracker3.8OnUbuntu11.04

 When I attempt to create the database, I get the error below. I found
 another conversation on the issue that indicated it was a permission issue.
 The file is owned by root and www-data. I set the permissions to 755, but
 still get the error

  /usr/sbin/rt-setup-database-3.8 --action init --dba rtuser
 --prompt-for-dba-password
 Couldn't load RT config file RT_SiteConfig.pm:

 syntax error at /etc/request-tracker3.8/RT_SiteConfig.pm line 44, near {}
 Compilation failed in require at
 /usr/share/request-tracker3.8/lib/RT/Config.pm line 585.
 BEGIN failed--compilation aborted at /usr/sbin/rt-setup-database-3.8 line
 131
 
 RT Training Sessions (http://bestpractical.com/services/training.html)
 *  Chicago, IL, USA  September 26  27, 2011
 *  San Francisco, CA, USA  October 18  19, 2011
 *  Washington DC, USA  October 31  November 1, 2011
 *  Melbourne VIC, Australia  November 28  29, 2011
 *  Barcelona, Spain  November 28  29, 2011




-- 
Best regards, Ruslan.

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA  September 26  27, 2011
*  San Francisco, CA, USA  October 18  19, 2011
*  Washington DC, USA  October 31  November 1, 2011
*  Melbourne VIC, Australia  November 28  29, 2011
*  Barcelona, Spain  November 28  29, 2011

[rt-users] Can't load RT_SiteConfig.pm

2011-09-07 Thread Raymond Norton

 I'm using the following howto:

http://requesttracker.wikia.com/wiki/HowToInstallRequestTracker3.8OnUbuntu11.04

When I attempt to create the database, I get the error below. I found 
another conversation on the issue that indicated it was a permission 
issue. The file is owned by root and www-data. I set the permissions to 
755, but still get the error


 /usr/sbin/rt-setup-database-3.8 --action init --dba rtuser 
--prompt-for-dba-password

Couldn't load RT config file RT_SiteConfig.pm:

syntax error at /etc/request-tracker3.8/RT_SiteConfig.pm line 44, near {}
Compilation failed in require at 
/usr/share/request-tracker3.8/lib/RT/Config.pm line 585.
BEGIN failed--compilation aborted at /usr/sbin/rt-setup-database-3.8 
line 131


RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA  September 26  27, 2011
*  San Francisco, CA, USA  October 18  19, 2011
*  Washington DC, USA  October 31  November 1, 2011
*  Melbourne VIC, Australia  November 28  29, 2011
*  Barcelona, Spain  November 28  29, 2011