Re: [rt-users] Can't locate object method "MailDashboards", post upgrade to 4.2.7
On 14-10-02 09:54 AM, Kevin Falcone wrote: On Wed, Oct 01, 2014 at 11:43:08AM -0500, Adam Thompson wrote: I just upgraded a 4.2.3 installation to 4.2.7, and rt-email-dashboards suddenly broke, and now the cron job emails messages like this to me every hour: [1591] [Tue Sep 30 21:00:03 2014] [critical]: Can't locate object method "MailDashboards" via package "RT::Dashboard::Mailer" at /opt/rt4/sbin/rt-email-dashboards line 96. (/opt/rt4/sbin/../lib/RT.pm:393) Can't locate object method "MailDashboards" via package "RT::Dashboard::Mailer" at /opt/rt4/sbin/rt-email-dashboards line 96. Oddly, running it by hand works just fine - it only fails when invoked from cron. Running by hand as root or as the web user or as the user cron runs as? Most likely error is permissions. I've not seen any other reports of this on 4.2.7. Running by hand as root, which is who the cron job runs as, too. However, I think I just found the problem - rebooted the box, and encountered massive filesystem corruption. (And no idea why... oh, yay.) -- -Adam Thompson athom...@athompso.net -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
Re: [rt-users] Can't locate object method "MailDashboards", post upgrade to 4.2.7
On Wed, Oct 01, 2014 at 11:43:08AM -0500, Adam Thompson wrote: > I just upgraded a 4.2.3 installation to 4.2.7, and rt-email-dashboards > suddenly > broke, and now the cron job emails messages like this to me every hour: > > > [1591] [Tue Sep 30 21:00:03 2014] [critical]: Can't locate object method > "MailDashboards" via package "RT::Dashboard::Mailer" at > /opt/rt4/sbin/rt-email-dashboards line 96. (/opt/rt4/sbin/../lib/RT.pm:393) > Can't locate object method "MailDashboards" via package > "RT::Dashboard::Mailer" at /opt/rt4/sbin/rt-email-dashboards line 96. > > > Oddly, running it by hand works just fine - it only fails when invoked from > cron. Running by hand as root or as the web user or as the user cron runs as? Most likely error is permissions. I've not seen any other reports of this on 4.2.7. -kevin pgpXZsA7ejCKr.pgp Description: PGP signature -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
[rt-users] Can't locate object method "MailDashboards", post upgrade to 4.2.7
I just upgraded a 4.2.3 installation to 4.2.7, and rt-email-dashboards suddenly broke, and now the cron job emails messages like this to me every hour: [1591] [Tue Sep 30 21:00:03 2014] [critical]: Can't locate object method "MailDashboards" via package "RT::Dashboard::Mailer" at/opt/rt4/sbin/rt-email-dashboards line 96. (/opt/rt4/sbin/../lib/RT.pm:393) Can't locate object method "MailDashboards" via package "RT::Dashboard::Mailer" at /opt/rt4/sbin/rt-email-dashboards line 96. Oddly, running it by hand works just fine - it only fails when invoked from cron. This is a pretty standard CentOS system, cron's execution environment is pretty normal, and hasn't changed. Is this a known issue, or it there something obvious I should be doing? I didn't see anything in the README about this for upgrades - and I reiterate, it was working fine under 4.2.3, and broke immediately after upgrading to 4.2.7. Thanks, -- -Adam Thompson athom...@athompso.net Cell: +1 204 291-7950 Fax: +1 204 489-6515 -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
