Re: [rt-users] Changing Stalled to Resolve
On Tue, Jun 26, 2012 at 02:11:17PM -0400, Borngunners wrote: > Where do I go to change the ticket status to show Resolved instead of > stalled. I added resolved in RT_SiteConfig.pm, but it did not change after > doing so. > > Thanks, You may want to check the archives, but unless your ticket volume is very small, this change is not a good idea. Cheers, Ken
[rt-users] Changing Stalled to Resolve
Where do I go to change the ticket status to show Resolved instead of stalled. I added resolved in RT_SiteConfig.pm, but it did not change after doing so. Thanks,