[rt-users] Changing Stalled to Resolve

2012-06-26 Thread Borngunners 
Where do I go to change the ticket status to show Resolved instead of stalled. 
I added resolved in RT_SiteConfig.pm, but it did not change after doing so.

Thanks,

Re: [rt-users] Changing Stalled to Resolve

2012-06-26 Thread k...@rice.edu 
On Tue, Jun 26, 2012 at 02:11:17PM -0400, Borngunners wrote:
 Where do I go to change the ticket status to show Resolved instead of 
 stalled. I added resolved in RT_SiteConfig.pm, but it did not change after 
 doing so.
 
 Thanks,

You may want to check the archives, but unless your ticket volume is
very small, this change is not a good idea.

Cheers,
Ken