Hi,
I tried to upgrade from 4.0.17 to 4.2.1 the other day and no matter what I do,
I get the same result. After upgrading I can login without any problem and all
lists of tickets and graphs etc looks good. (By the way, I really like the
updates to the menus!)
But if I open a ticket, it looks like the query builder is generating SQL using
the repeated column of the CustomFields table, and that column was removed
during the 4.1.11 upgrade process.
My first reaction to this was to make sure the Mason object cache was deleted,
but I've issued the rm command for that so many times now my fingers bleeds. I
also tried doing the upgrade without any plugins and also a complete fresh
install of the files (using make install instead of update). Still the same
result.
Please find the example of a log entry for this problem at the bottom.
Has anyone seen this before? Any remedy?
Cheers,
Martin
Logile:
[25564] [Tue Nov 26 08:34:58 2013] [warning]: DBD::Pg::st execute failed:
ERROR: column main.repeated does not exist
LINE 1: ...name, main.type, main.rendertype, main.maxvalues, main.repea...
^ at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 589.
(/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:589)
[25564] [Tue Nov 26 08:34:58 2013] [warning]: RT::Handle=HASH(0x7f393a4fd258)
couldn't execute the query 'SELECT main.* FROM CustomFields main JOIN
ObjectCustomFields ObjectCustomFields_1 ON ( ObjectCustomFields_1.CustomField
= main.id ) WHERE (ObjectCustomFields_1.ObjectId = '7' OR
ObjectCustomFields_1.ObjectId = '0') AND (main.Disabled = '0') AND
(main.LookupType = 'RT::Queue-RT::Ticket') AND (main.id = '0') GROUP BY
main.id, main.name, main.type, main.rendertype, main.maxvalues,
main.valuesclass, main.basedon, main.pattern, main.lookuptype,
main.description, main.sortorder, main.creator, main.created,
main.lastupdatedby, main.lastupdated, main.disabled, main.id, main.name,
main.type, main.rendertype, main.maxvalues, main.repeated, main.valuesclass,
main.basedon, main.pattern, main.lookuptype, main.description, main.sortorder,
main.creator, main.created, main.lastupdatedby, main.lastupdated, main.disabled
ORDER BY MIN(ObjectCustomFields_1.SortOrder) ASC ' at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 602.
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x7f393a4fd258)',
'SELECT main.* FROM CustomFields main JOIN ObjectCustomFields ...') called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 239
DBIx::SearchBuilder::_DoSearch('RT::CustomFields=HASH(0x7f393b13aa38)') called
at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/SearchBuilder.pm line 990
RT::SearchBuilder::_DoSearch('RT::CustomFields=HASH(0x7f393b13aa38)') called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 507
DBIx::SearchBuilder::Next('RT::CustomFields=HASH(0x7f393b13aa38)') called at
/opt/bestpractical/rt-4.2.1/sbin/../lib/RT/CustomFields.pm line 386
RT::CustomFields::Next('RT::CustomFields=HASH(0x7f393b13aa38)') called at
/usr/local/share/perl5/DBIx/SearchBuilder.pm line 568
DBIx::SearchBuilder::First('RT::CustomFields=HASH(0x7f393b13aa38)') called at
/opt/bestpractical/rt-4.2.1/share/html/Elements/ShowCustomFields line 92
HTML::Mason::Commands::__ANON__('Object',
'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0) called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 138
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393af086a0)',
'Object', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0)
called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305
eval {...} called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1295
HTML::Mason::Request::comp(undef, undef, 'Object',
'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0) called at
/opt/bestpractical/rt-4.2.1/share/html/Elements/ShowLinks line 64
HTML::Mason::Commands::__ANON__('Object',
'RT::Ticket=HASH(0x7f393ae2c130)') called at
/usr/local/share/perl5/HTML/Mason/Component.pm line 138
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393b12d030)',
'Object', 'RT::Ticket=HASH(0x7f393ae2c130)') called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1305
eval {...} called at
/usr/local/share/perl5/HTML/Mason/Request.pm line 1295
HTML::Mason::Request::comp(undef, undef, 'Object',
'RT::Ticket=HASH(0x7f393ae2c130)') called at
/opt/bestpractical/rt-4.2.1/share/html/Ticket/Elements/ShowSummary
