Re: [rt-users] Dashboard email language
It is in the "About me"/"A propos" tab whereas the Date format is in the "Settings"/"Reglages" Gerard On 2011-03-25 17:02, Raphaël MOUNEYRES wrote: >Which version of RT? version is 3.8.8 >Is your language set to French in your preferences ? In the preference page, in 'Langage' box i only have one option for 'Date format' set to default system (Ven 25 Mar 20011 15:55:36) wich look like a french one. There is no option to set something to french. It looks like it is automatically done (by the browser as you suggest?) Is there another place to look for preferences ? Raphael *rt-users-requ...@lists.bestpractical.com* Envoyé par : rt-users-boun...@lists.bestpractical.com 25/03/2011 16:24 Veuillez répondre à rt-users@lists.bestpractical.com A rt-users@lists.bestpractical.com cc Objet RT-Users Digest, Vol 84, Issue 107 -- Message: 1 Date: Fri, 25 Mar 2011 09:51:11 -0400 From: Shawn M Moore To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Dashboard email language Message-ID: <4d8c9dcf.6020...@bestpractical.com> Content-Type: text/plain; charset=UTF-8; format=flowed (11/03/25 9:47), Rapha?l MOUNEYRES wrote: > > Another issue is that the field in the received mail are in english, > although my RT interface is in french. > > Is there an option somewhere to force RT using the french equivalent > words in the email ? This should already be happening. The dashboards I get are properly localized into japanese. I'll add some tests to make sure this continues to work. Hmm. Which version of RT? Shawn > > Raphael > > -- > > Hi Raphael > > did you add something like > > 0 * * * * /opt/rt3/sbin/rt-email-dashboards > > in a crontab ? > > Gerard > > > On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote: > > > > Hi, > > > > i have my RT3.8.8 running correctly on a Mandriva 10 machine, with > > mail sent through smtp working on tickets updates with scrips. > > > > I have subscribed to a dashboard who is using a saved search (with > > visible results), But i never receive the email. > > > > whenever i change my subscription settings, i have the result yellow > > box showing something like > > /"Contenu chang?(e) de > > > 'BQcDCRcACVJlY2lwaWVudBcFZGFpbHkJRnJlcXVlbmN5FwI2NwtEYXNoYm9h > > > > cmRJZBcBMQNEb20XBTEyOjAwBEhvdXIXAjIwBFJvd3MXATEDRm93CIAH > > > Q291bnRlchcGTW9uZGF5A0Rvdw== ' ? > > > "BQcDCRcFZGFpbHkJRnJlcXVlbmN5FwAJUmVjaXBpZW50FwI2NwtEYXNoYm9h > > > > cmRJZBcFMTQ6MDAESG91chcBMQNEb20XATAEUm93cxcBMQNGb3cIgAdD > > > b3VudGVyFwZNb25kYXkDRG93 "/ > > > > Something i'm not sure is really correct.. > > > > i tried both leaving the "To:" field empty tu use my default adress > > mentioned, and filling it again with my email adress. None of them > > worked. > > > > and nothing is showing in RT (debug mode) or sendmail logs... can > > anyone give me a hint ? > > > > Rapha?l -- Message: 2 Date: Fri, 25 Mar 2011 14:58:47 +0100 From: Gerard FENELON To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Dashboard email language Message-ID: <4d8c9f97.30...@eve-team.com> Content-Type: text/plain; charset=UTF-8; format=flowed Is your language set to French in your preferences ? Otherwise it is the browser which tells RT which language you prefer which could explain the difference between browser and emails. Gerard
Re: [rt-users] Dashboard email language
On Fri, Mar 25, 2011 at 05:02:43PM +0100, Raphaël MOUNEYRES wrote: >>Which version of RT? >version is 3.8.8 > >>Is your language set to French in your preferences ? >In the preference page, in 'Langage' box i only have one option for 'Date > format' set to >default system (Ven 25 Mar 20011 15:55:36) wich look like a french one. >There is no option to set something to french. It looks like it is > automatically done (by the >browser as you suggest?) > >Is there another place to look for preferences ? About Me -> Languages -kevin pgpqBnql2ZF0I.pgp Description: PGP signature
Re: [rt-users] Dashboard email language
>Which version of RT? version is 3.8.8 >Is your language set to French in your preferences ? In the preference page, in 'Langage' box i only have one option for 'Date format' set to default system (Ven 25 Mar 20011 15:55:36) wich look like a french one. There is no option to set something to french. It looks like it is automatically done (by the browser as you suggest?) Is there another place to look for preferences ? Raphael rt-users-requ...@lists.bestpractical.com Envoyé par : rt-users-boun...@lists.bestpractical.com 25/03/2011 16:24 Veuillez répondre à rt-users@lists.bestpractical.com A rt-users@lists.bestpractical.com cc Objet RT-Users Digest, Vol 84, Issue 107 -- Message: 1 Date: Fri, 25 Mar 2011 09:51:11 -0400 From: Shawn M Moore To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Dashboard email language Message-ID: <4d8c9dcf.6020...@bestpractical.com> Content-Type: text/plain; charset=UTF-8; format=flowed (11/03/25 9:47), Rapha?l MOUNEYRES wrote: > > Another issue is that the field in the received mail are in english, > although my RT interface is in french. > > Is there an option somewhere to force RT using the french equivalent > words in the email ? This should already be happening. The dashboards I get are properly localized into japanese. I'll add some tests to make sure this continues to work. Hmm. Which version of RT? Shawn > > Raphael > > -- > > Hi Raphael > > did you add something like > > 0 * * * * /opt/rt3/sbin/rt-email-dashboards > > in a crontab ? > > Gerard > > > On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote: > > > > Hi, > > > > i have my RT3.8.8 running correctly on a Mandriva 10 machine, with > > mail sent through smtp working on tickets updates with scrips. > > > > I have subscribed to a dashboard who is using a saved search (with > > visible results), But i never receive the email. > > > > whenever i change my subscription settings, i have the result yellow > > box showing something like > > /"Contenu chang?(e) de > > > 'BQcDCRcACVJlY2lwaWVudBcFZGFpbHkJRnJlcXVlbmN5FwI2NwtEYXNoYm9h > > > > cmRJZBcBMQNEb20XBTEyOjAwBEhvdXIXAjIwBFJvd3MXATEDRm93CIAH > > > Q291bnRlchcGTW9uZGF5A0Rvdw== ' ? > > > "BQcDCRcFZGFpbHkJRnJlcXVlbmN5FwAJUmVjaXBpZW50FwI2NwtEYXNoYm9h > > > > cmRJZBcFMTQ6MDAESG91chcBMQNEb20XATAEUm93cxcBMQNGb3cIgAdD > > > b3VudGVyFwZNb25kYXkDRG93 "/ > > > > Something i'm not sure is really correct.. > > > > i tried both leaving the "To:" field empty tu use my default adress > > mentioned, and filling it again with my email adress. None of them > > worked. > > > > and nothing is showing in RT (debug mode) or sendmail logs... can > > anyone give me a hint ? > > > > Rapha?l -- Message: 2 Date: Fri, 25 Mar 2011 14:58:47 +0100 From: Gerard FENELON To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Dashboard email language Message-ID: <4d8c9f97.30...@eve-team.com> Content-Type: text/plain; charset=UTF-8; format=flowed Is your language set to French in your preferences ? Otherwise it is the browser which tells RT which language you prefer which could explain the difference between browser and emails. Gerard # " Ce courriel et les documents qui lui sont joints peuvent contenir des informations confidentielles ou ayant un caractère privé. S'ils ne vous sont pas destinés, nous vous signalons qu'il est strictement interdit de les divulguer, de les reproduire ou d'en utiliser de quelque manière que ce soit le contenu. Si ce message vous a été transmis par erreur, merci d'en informer l'expéditeur et de supprimer immédiatement de votre système informatique ce courriel ainsi que tous les documents qui y sont attachés." ** " This e-mail and any attached documents may contain confidential or proprietary information. If you are not the intended recipient, you are notified that any dissemination, copying of this e-mail and any attachments thereto or use of their contents by any means whatsoever is strictly prohibited. If you have received this e-mail in error, please advise the sender immediately and delete this e-mail and all attached documents from your computer system." #
Re: [rt-users] Dashboard email language
Is your language set to French in your preferences ? Otherwise it is the browser which tells RT which language you prefer which could explain the difference between browser and emails. Gerard On 2011-03-25 14:51, Shawn M Moore wrote: (11/03/25 9:47), Raphaël MOUNEYRES wrote: Another issue is that the field in the received mail are in english, although my RT interface is in french. Is there an option somewhere to force RT using the french equivalent words in the email ? This should already be happening. The dashboards I get are properly localized into japanese. I'll add some tests to make sure this continues to work. Hmm. Which version of RT? Shawn Raphael -- Hi Raphael did you add something like 0 * * * * /opt/rt3/sbin/rt-email-dashboards in a crontab ? Gerard On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote: > > Hi, > > i have my RT3.8.8 running correctly on a Mandriva 10 machine, with > mail sent through smtp working on tickets updates with scrips. > > I have subscribed to a dashboard who is using a saved search (with > visible results), But i never receive the email. > > whenever i change my subscription settings, i have the result yellow > box showing something like > /"Contenu chang?(e) de > 'BQcDCRcACVJlY2lwaWVudBcFZGFpbHkJRnJlcXVlbmN5FwI2NwtEYXNoYm9h > cmRJZBcBMQNEb20XBTEyOjAwBEhvdXIXAjIwBFJvd3MXATEDRm93CIAH > Q291bnRlchcGTW9uZGF5A0Rvdw== ' ? > "BQcDCRcFZGFpbHkJRnJlcXVlbmN5FwAJUmVjaXBpZW50FwI2NwtEYXNoYm9h > cmRJZBcFMTQ6MDAESG91chcBMQNEb20XATAEUm93cxcBMQNGb3cIgAdD > b3VudGVyFwZNb25kYXkDRG93 "/ > > Something i'm not sure is really correct.. > > i tried both leaving the "To:" field empty tu use my default adress > mentioned, and filling it again with my email adress. None of them > worked. > > and nothing is showing in RT (debug mode) or sendmail logs... can > anyone give me a hint ? > > Rapha?l
Re: [rt-users] Dashboard email language
(11/03/25 9:47), Raphaël MOUNEYRES wrote: Another issue is that the field in the received mail are in english, although my RT interface is in french. Is there an option somewhere to force RT using the french equivalent words in the email ? This should already be happening. The dashboards I get are properly localized into japanese. I'll add some tests to make sure this continues to work. Hmm. Which version of RT? Shawn Raphael -- Hi Raphael did you add something like 0 * * * * /opt/rt3/sbin/rt-email-dashboards in a crontab ? Gerard On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote: > > Hi, > > i have my RT3.8.8 running correctly on a Mandriva 10 machine, with > mail sent through smtp working on tickets updates with scrips. > > I have subscribed to a dashboard who is using a saved search (with > visible results), But i never receive the email. > > whenever i change my subscription settings, i have the result yellow > box showing something like > /"Contenu chang?(e) de > 'BQcDCRcACVJlY2lwaWVudBcFZGFpbHkJRnJlcXVlbmN5FwI2NwtEYXNoYm9h > cmRJZBcBMQNEb20XBTEyOjAwBEhvdXIXAjIwBFJvd3MXATEDRm93CIAH > Q291bnRlchcGTW9uZGF5A0Rvdw== ' ? > "BQcDCRcFZGFpbHkJRnJlcXVlbmN5FwAJUmVjaXBpZW50FwI2NwtEYXNoYm9h > cmRJZBcFMTQ6MDAESG91chcBMQNEb20XATAEUm93cxcBMQNGb3cIgAdD > b3VudGVyFwZNb25kYXkDRG93 "/ > > Something i'm not sure is really correct.. > > i tried both leaving the "To:" field empty tu use my default adress > mentioned, and filling it again with my email adress. None of them > worked. > > and nothing is showing in RT (debug mode) or sendmail logs... can > anyone give me a hint ? > > Rapha?l # " Ce courriel et les documents qui lui sont joints peuvent contenir des informations confidentielles ou ayant un caractère privé. S'ils ne vous sont pas destinés, nous vous signalons qu'il est strictement interdit de les divulguer, de les reproduire ou d'en utiliser de quelque manière que ce soit le contenu. Si ce message vous a été transmis par erreur, merci d'en informer l'expéditeur et de supprimer immédiatement de votre système informatique ce courriel ainsi que tous les documents qui y sont attachés." ** " This e-mail and any attached documents may contain confidential or proprietary information. If you are not the intended recipient, you are notified that any dissemination, copying of this e-mail and any attachments thereto or use of their contents by any means whatsoever is strictly prohibited. If you have received this e-mail in error, please advise the sender immediately and delete this e-mail and all attached documents from your computer system." #
[rt-users] Dashboard email language
Another issue is that the field in the received mail are in english, although my RT interface is in french. Is there an option somewhere to force RT using the french equivalent words in the email ? Raphael -- Hi Raphael did you add something like 0 * * * * /opt/rt3/sbin/rt-email-dashboards in a crontab ? Gerard On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote: > > Hi, > > i have my RT3.8.8 running correctly on a Mandriva 10 machine, with > mail sent through smtp working on tickets updates with scrips. > > I have subscribed to a dashboard who is using a saved search (with > visible results), But i never receive the email. > > whenever i change my subscription settings, i have the result yellow > box showing something like > /"Contenu chang?(e) de > 'BQcDCRcACVJlY2lwaWVudBcFZGFpbHkJRnJlcXVlbmN5FwI2NwtEYXNoYm9h > cmRJZBcBMQNEb20XBTEyOjAwBEhvdXIXAjIwBFJvd3MXATEDRm93CIAH > Q291bnRlchcGTW9uZGF5A0Rvdw== ' ? > "BQcDCRcFZGFpbHkJRnJlcXVlbmN5FwAJUmVjaXBpZW50FwI2NwtEYXNoYm9h > cmRJZBcFMTQ6MDAESG91chcBMQNEb20XATAEUm93cxcBMQNGb3cIgAdD > b3VudGVyFwZNb25kYXkDRG93 "/ > > Something i'm not sure is really correct.. > > i tried both leaving the "To:" field empty tu use my default adress > mentioned, and filling it again with my email adress. None of them > worked. > > and nothing is showing in RT (debug mode) or sendmail logs... can > anyone give me a hint ? > > Rapha?l # " Ce courriel et les documents qui lui sont joints peuvent contenir des informations confidentielles ou ayant un caractère privé. S'ils ne vous sont pas destinés, nous vous signalons qu'il est strictement interdit de les divulguer, de les reproduire ou d'en utiliser de quelque manière que ce soit le contenu. Si ce message vous a été transmis par erreur, merci d'en informer l'expéditeur et de supprimer immédiatement de votre système informatique ce courriel ainsi que tous les documents qui y sont attachés." ** " This e-mail and any attached documents may contain confidential or proprietary information. If you are not the intended recipient, you are notified that any dissemination, copying of this e-mail and any attachments thereto or use of their contents by any means whatsoever is strictly prohibited. If you have received this e-mail in error, please advise the sender immediately and delete this e-mail and all attached documents from your computer system." #