Re: [rt-users] Default Value for User Custom Fields

2017-03-07 Thread Matt Zagrabelny 
On Tue, Mar 7, 2017 at 3:16 AM, Woody - Wild Thing Safaris
 wrote:
> I added "Users" to line 2016 in CustomField.pm
>
> return 0 unless $self->LookupType =~ /RT::(?:Ticket|Transaction|User)$/;
>
> and it seems to behave as expected. But RT::Users must have been left out
> for a reason?

Possibly not.

Here is the commit in which the code was initially committed:

0bb6abb2f4641896d3a77ccca5bb0c3cdc699026

And here is a commit where BP adds Assets to the list of CFs that can
have defaults:

5d851b77f275252578ce29c21a652c88a6663ab6

So I am guessing that it was just an oversight that Users and Queues
aren't in the list of CFs that can have default values.

BP, any commentary on this?

Thanks,

-m
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017

Re: [rt-users] Default Value for User Custom Fields

2017-03-07 Thread Woody - Wild Thing Safaris 

I added "Users" to line 2016 in CustomField.pm

return 0 unless $self->LookupType =~ 
/RT::(?:Ticket|Transaction|User)$/;


and it seems to behave as expected. But RT::Users must have been left 
out for a reason?


w.


On 03/03/17 10:46, Woody - Wild Thing Safaris wrote:

sorry, 4.4.0


On 02/03/17 23:44, Matt Zagrabelny wrote:

What version of RT are you using?

-m

On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris
 wrote:

Hi RT Folks,

Am i missing something? I see no option to select a "default value" for
"select one value" type custom fields if they are of lookuptype 
RT::User?


i tested and if it's RT::Ticket - default appears, but RT::User - 
that input

field has disappeared?

w.


--

---

Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017






--

---

Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017

Re: [rt-users] Default Value for User Custom Fields

2017-03-02 Thread Woody - Wild Thing Safaris 

sorry, 4.4.0


On 02/03/17 23:44, Matt Zagrabelny wrote:

What version of RT are you using?

-m

On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris
 wrote:

Hi RT Folks,

Am i missing something? I see no option to select a "default value" for
"select one value" type custom fields if they are of lookuptype RT::User?

i tested and if it's RT::Ticket - default appears, but RT::User - that input
field has disappeared?

w.


--

---

Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017




--

---

Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017

Re: [rt-users] Default Value for User Custom Fields

2017-03-02 Thread Matt Zagrabelny 
What version of RT are you using?

-m

On Thu, Mar 2, 2017 at 1:46 PM, Woody - Wild Thing Safaris
 wrote:
> Hi RT Folks,
>
> Am i missing something? I see no option to select a "default value" for
> "select one value" type custom fields if they are of lookuptype RT::User?
>
> i tested and if it's RT::Ticket - default appears, but RT::User - that input
> field has disappeared?
>
> w.
>
>
> --
>
> ---
>
> Richard Wood (Woody)
> Managing Director
> Wild Thing Safaris Ltd.
>
> UK: 2B Habbo St, Greenwich, London
> Dar es Salaam: 5 Ethan St, Mbezi beach
> Arusha: 3 Ebeneezer Rd, Njiro
> PO BOX 34514 DSM
> Office: +255 (0) 222 617 166
> Office Mobile: +255 (0) 773 503 502
> Direct: +255 742 373 327
> Skype: woody1tz
> http://wildthingsafaris.com
>
> -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Paris - April 24-26, 2017
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017

[rt-users] Default Value for User Custom Fields

2017-03-02 Thread Woody - Wild Thing Safaris 

Hi RT Folks,

Am i missing something? I see no option to select a "default value" for 
"select one value" type custom fields if they are of lookuptype RT::User?


i tested and if it's RT::Ticket - default appears, but RT::User - that 
input field has disappeared?


w.


--

---

Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Paris - April 24-26, 2017