With a hack yes. Grep for QuoteTransaction.
Regards, Ruslan. From phone.
04.11.2011 17:44 пользователь "Giuseppe Sollazzo"
написал:
>
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>
> Hi,
> I know this might sound a weird request, but I've noticed two types of
> behaviour when "Replying" in RT.
>
> In the first, when I click on "Actions->Reply" I get an empty text field.
> In the second, when I click on "Reply" on one of the history items, I
> get that item quoted.
>
> Is it possible to disable the quoting, and have both replies to
> generate just an empty text field?
>
> Thanks,
> Giuseppe
>
> - --
>
>
> Giuseppe Sollazzo
> Senior Systems Analyst
> Computing Services
> Information Services
> St. George's, University Of London
> Cranmer Terrace
> London SW17 0RE
>
> Email: gsoll...@sgul.ac.uk
> Direct Dial: +44 20 8725 5160
> Fax: +44 20 8725 3583
>
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>
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Barcelona, Spain November 28 & 29, 2011
>
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