Re: [rt-users] Error trying to create a new user on new 3.8.1 install
Sean, I was thinking more along the lines of the problem I had when I tried to add a new user and the LDAP authorization setting was on, ergo not allowing me to do so since I could not sign on using their LDAP. I don't using ticket locking or whatever. I'd have to look at it to see if that is also a reasonable cause. Sorry. Kenn LBNL On 10/20/2008 12:36 PM, Sean McCreadie wrote: > Kenn, > > I have aded RTFM, and RTx-Calendar (which ive used before with no > problems), but I did just add TicketLocking extension to my new build > because it looks like something we could use. Should I disable them in > RT_Siteconfig to test? Thanks for the quick response. > Sean > > -Original Message- > From: Kenneth Crocker [mailto:[EMAIL PROTECTED] > Sent: Monday, October 20, 2008 12:32 PM > To: Sean McCreadie > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Error trying to create a new user on new 3.8.1 > install > > Sean, > > > What autorization extensions are you using in your > RT_SiteConfig.pm > settings? > > > Kenn > LBNL > > On 10/20/2008 12:25 PM, Sean McCreadie wrote: >> Also, when I look at messages log it has this error every time I click > >> on create: >> >> >> >> >> >> "RT: Couldn't get principal for not loaded object >> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)" >> >> >> >> >> >> Anybody have any ideas? I got my fresh install working great except > for >> this show stopper. Thanks again for any insight. >> >> >> >> Sean >> >> >> >> *From:* [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] *On Behalf Of *Sean >> McCreadie >> *Sent:* Saturday, October 18, 2008 2:03 PM >> *To:* rt-users@lists.bestpractical.com >> *Subject:* [rt-users] Error trying to create a new user on new 3.8.1 > install >> >> >> When I try to create a new user on a fresh 3.8.1 install, I get this >> message when I click on "create": >> >> >> >> Can't call method "Disabled" on an undefined value at >> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098. >> >> >> >> Im not sure what the error means, I haven't modified Modify.html or >> User_Overlay.pm at all. Thanks in advance for any help. >> >> >> >> >> >> Sean McCreadie >> >> IT Support >> >> Canyon Partners, LLC >> >> 310 272 1764 >> >> >> >> >> > >> ___ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Error trying to create a new user on new 3.8.1 install
Kenn, I have aded RTFM, and RTx-Calendar (which ive used before with no problems), but I did just add TicketLocking extension to my new build because it looks like something we could use. Should I disable them in RT_Siteconfig to test? Thanks for the quick response. Sean -Original Message- From: Kenneth Crocker [mailto:[EMAIL PROTECTED] Sent: Monday, October 20, 2008 12:32 PM To: Sean McCreadie Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Error trying to create a new user on new 3.8.1 install Sean, What autorization extensions are you using in your RT_SiteConfig.pm settings? Kenn LBNL On 10/20/2008 12:25 PM, Sean McCreadie wrote: > Also, when I look at messages log it has this error every time I click > on create: > > > > > > "RT: Couldn't get principal for not loaded object > (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)" > > > > > > Anybody have any ideas? I got my fresh install working great except for > this show stopper. Thanks again for any insight. > > > > Sean > > > > *From:* [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] *On Behalf Of *Sean > McCreadie > *Sent:* Saturday, October 18, 2008 2:03 PM > *To:* rt-users@lists.bestpractical.com > *Subject:* [rt-users] Error trying to create a new user on new 3.8.1 install > > > > When I try to create a new user on a fresh 3.8.1 install, I get this > message when I click on "create": > > > > Can't call method "Disabled" on an undefined value at > /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098. > > > > Im not sure what the error means, I haven't modified Modify.html or > User_Overlay.pm at all. Thanks in advance for any help. > > > > > > Sean McCreadie > > IT Support > > Canyon Partners, LLC > > 310 272 1764 > > > > > > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Error trying to create a new user on new 3.8.1 install
Sean, What autorization extensions are you using in your RT_SiteConfig.pm settings? Kenn LBNL On 10/20/2008 12:25 PM, Sean McCreadie wrote: > Also, when I look at messages log it has this error every time I click > on create: > > > > > > “RT: Couldn't get principal for not loaded object > (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)” > > > > > > Anybody have any ideas? I got my fresh install working great except for > this show stopper. Thanks again for any insight. > > > > Sean > > > > *From:* [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] *On Behalf Of *Sean > McCreadie > *Sent:* Saturday, October 18, 2008 2:03 PM > *To:* rt-users@lists.bestpractical.com > *Subject:* [rt-users] Error trying to create a new user on new 3.8.1 install > > > > When I try to create a new user on a fresh 3.8.1 install, I get this > message when I click on “create”: > > > > Can't call method "Disabled" on an undefined value at > /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098. > > > > Im not sure what the error means, I haven’t modified Modify.html or > User_Overlay.pm at all. Thanks in advance for any help. > > > > > > Sean McCreadie > > IT Support > > Canyon Partners, LLC > > 310 272 1764 > > > > > > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Error trying to create a new user on new 3.8.1 install
Also, when I look at messages log it has this error every time I click on create: "RT: Couldn't get principal for not loaded object (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)" Anybody have any ideas? I got my fresh install working great except for this show stopper. Thanks again for any insight. Sean From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sean McCreadie Sent: Saturday, October 18, 2008 2:03 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Error trying to create a new user on new 3.8.1 install When I try to create a new user on a fresh 3.8.1 install, I get this message when I click on "create": Can't call method "Disabled" on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098. Im not sure what the error means, I haven't modified Modify.html or User_Overlay.pm at all. Thanks in advance for any help. Sean McCreadie IT Support Canyon Partners, LLC 310 272 1764 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Error trying to create a new user on new 3.8.1 install
When I try to create a new user on a fresh 3.8.1 install, I get this message when I click on "create": Can't call method "Disabled" on an undefined value at /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098. Im not sure what the error means, I haven't modified Modify.html or User_Overlay.pm at all. Thanks in advance for any help. Sean McCreadie IT Support Canyon Partners, LLC 310 272 1764 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
