[rt-users] Failure trying to setup fulltext indices with Oracle

2011-09-29 Thread Josh Narins
We are using RT4.0.2, Oracle 10g and RHEL5.

RT is running fine.

I wanted to add the full text search, and this is what I got...

  /home/apps/sbin/rt-setup-fulltext-index --dba system --dba-password 
[Thu Sep 29 12:37:05 2011] [debug]: RT's GnuPG libraries couldn't successfully 
read your configured GnuPG home directory 
(/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been disabled 
(/home/apps/sbin/../lib/RT/Config.pm:579)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-01919: 
role 'CTXAPP' does not exist (DBD ERROR: error possibly near * indicator at 
char 6 in 'GRANT *CTXAPP TO rt_user') [for Statement GRANT CTXAPP TO 
rt_user] at /home/apps/sbin/rt-setup-fulltext-index line 609. 
(/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-04042: 
procedure, function, package, or package body does not exist (DBD ERROR: error 
possibly near * indicator at char 24 in 'GRANT EXECUTE ON CTXSYS.*CTX_DDL 
TO rt_user') [for Statement GRANT EXECUTE ON CTXSYS.CTX_DDL TO rt_user] at 
/home/apps/sbin/rt-setup-fulltext-index line 609. 
(/home/apps/sbin/rt-setup-fulltext-index:609)
[Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-06550: 
line 1, column 7:
PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at char 
6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for Statement 
begin ctx_ddl.create_preference(?, ?);  end;] at 
/home/apps/sbin/rt-setup-fulltext-index line 546. 
(/home/apps/sbin/rt-setup-fulltext-index:546)
[Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-06550: line 
1, column 7:
PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at char 
6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for Statement 
begin ctx_ddl.create_preference(?, ?);  end;] at 
/home/apps/sbin/rt-setup-fulltext-index line 546. 
(/home/apps/sbin/../lib/RT.pm:340)
DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at char 
6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for Statement 
begin ctx_ddl.create_preference(?, ?);  end;] at 
/home/apps/sbin/rt-setup-fulltext-index line 546.



Josh Narins
Director of Application Development
SeniorBridge

845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Fax: (212) 994-4260
Mobile: (917) 488-6248
jnar...@seniorbridge.com
seniorbridge.comhttp://www.seniorbridge.com/

[http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif]



SeniorBridge Statement of Confidentiality: The contents of this email message 
are intended for the exclusive use of the addressee(s) and may contain 
confidential or privileged information. Any dissemination, distribution or 
copying of this email by an unintended or mistaken recipient is strictly 
prohibited. In said event, kindly reply to the sender and destroy all entries 
of this message and any attachments from your system. Thank you.

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA — September 26  27, 2011
*  San Francisco, CA, USA — October 18  19, 2011
*  Washington DC, USA — October 31  November 1, 2011
*  Melbourne VIC, Australia — November 28  29, 2011
*  Barcelona, Spain — November 28  29, 2011

Re: [rt-users] Failure trying to setup fulltext indices with Oracle

2011-09-29 Thread Kevin Falcone
On Thu, Sep 29, 2011 at 09:00:16AM -0400, Josh Narins wrote:
 We are using RT4.0.2, Oracle 10g and RHEL5.
 
 RT is running fine.
 
 I wanted to add the full text search, and this is what I got...

The CTXAPP role is tied to the Oracle Text tool.
Do you have Oracle Text installed?  If not, Oracle has no full text
indexing.  If you do have it installed, does it define a different
role name?

-kevin

   /home/apps/sbin/rt-setup-fulltext-index --dba system --dba-password 
  
 [Thu Sep 29 12:37:05 2011] [debug]: RT's GnuPG libraries couldn't 
 successfully read your configured GnuPG home directory 
 (/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been disabled 
 (/home/apps/sbin/../lib/RT/Config.pm:579)
 [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-01919: 
 role 'CTXAPP' does not exist (DBD ERROR: error possibly near * indicator at 
 char 6 in 'GRANT *CTXAPP TO rt_user') [for Statement GRANT CTXAPP TO 
 rt_user] at /home/apps/sbin/rt-setup-fulltext-index line 609. 
 (/home/apps/sbin/rt-setup-fulltext-index:609)
 [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-04042: 
 procedure, function, package, or package body does not exist (DBD ERROR: 
 error possibly near * indicator at char 24 in 'GRANT EXECUTE ON 
 CTXSYS.*CTX_DDL TO rt_user') [for Statement GRANT EXECUTE ON 
 CTXSYS.CTX_DDL TO rt_user] at /home/apps/sbin/rt-setup-fulltext-index line 
 609. (/home/apps/sbin/rt-setup-fulltext-index:609)
 [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-06550: 
 line 1, column 7:
 PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
 ORA-06550: line 1, column 7:
 PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at 
 char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for 
 Statement begin ctx_ddl.create_preference(?, ?);  end;] at 
 /home/apps/sbin/rt-setup-fulltext-index line 546. 
 (/home/apps/sbin/rt-setup-fulltext-index:546)
 [Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-06550: line 
 1, column 7:
 PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
 ORA-06550: line 1, column 7:
 PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at 
 char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for 
 Statement begin ctx_ddl.create_preference(?, ?);  end;] at 
 /home/apps/sbin/rt-setup-fulltext-index line 546. 
 (/home/apps/sbin/../lib/RT.pm:340)
 DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
 PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
 ORA-06550: line 1, column 7:
 PL/SQL: Statement ignored (DBD ERROR: error possibly near * indicator at 
 char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);  end;') [for 
 Statement begin ctx_ddl.create_preference(?, ?);  end;] at 
 /home/apps/sbin/rt-setup-fulltext-index line 546.


pgprjFEGCPTk3.pgp
Description: PGP signature

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA — September 26  27, 2011
*  San Francisco, CA, USA — October 18  19, 2011
*  Washington DC, USA — October 31  November 1, 2011
*  Melbourne VIC, Australia — November 28  29, 2011
*  Barcelona, Spain — November 28  29, 2011

Re: [rt-users] Failure trying to setup fulltext indices with Oracle

2011-09-29 Thread Josh Narins
 On Thu, Sep 29, 2011 at 09:00:16AM -0400, Josh Narins wrote:
  We are using RT4.0.2, Oracle 10g and RHEL5.
 
  RT is running fine.
 
  I wanted to add the full text search, and this is what I got...

 The CTXAPP role is tied to the Oracle Text tool.
 Do you have Oracle Text installed?  If not, Oracle has no full text
 indexing.  If you do have it installed, does it define a different role
 name?

 -kevin

Thank you. It was installed but not configured.

/home/apps/sbin/rt-setup-fulltext-index --dba system --dba-
 password
   
  [Thu Sep 29 12:37:05 2011] [debug]: RT's GnuPG libraries couldn't
  successfully read your configured GnuPG home directory
  (/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been
  disabled (/home/apps/sbin/../lib/RT/Config.pm:579)
  [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
  ORA-01919: role 'CTXAPP' does not exist (DBD ERROR: error possibly
  near * indicator at char 6 in 'GRANT *CTXAPP TO rt_user') [for
  Statement GRANT CTXAPP TO rt_user] at
  /home/apps/sbin/rt-setup-fulltext-index line 609.
  (/home/apps/sbin/rt-setup-fulltext-index:609)
  [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
  ORA-04042: procedure, function, package, or package body does not
  exist (DBD ERROR: error possibly near * indicator at char 24 in
  'GRANT EXECUTE ON CTXSYS.*CTX_DDL TO rt_user') [for Statement
 GRANT
  EXECUTE ON CTXSYS.CTX_DDL TO rt_user] at
  /home/apps/sbin/rt-setup-fulltext-index line 609.
  (/home/apps/sbin/rt-setup-fulltext-index:609)
  [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-
 06550: line 1, column 7:
  PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
  ORA-06550: line 1, column 7:
  PL/SQL: Statement ignored (DBD ERROR: error possibly near *
  indicator at char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);
  end;') [for Statement begin ctx_ddl.create_preference(?, ?);  end;]
  at /home/apps/sbin/rt-setup-fulltext-index line 546.
  (/home/apps/sbin/rt-setup-fulltext-index:546)
  [Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-
 06550: line 1, column 7:
  PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
  ORA-06550: line 1, column 7:
  PL/SQL: Statement ignored (DBD ERROR: error possibly near *
  indicator at char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);
  end;') [for Statement begin ctx_ddl.create_preference(?, ?);  end;]
  at /home/apps/sbin/rt-setup-fulltext-index line 546.
  (/home/apps/sbin/../lib/RT.pm:340)
  DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
  PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
  ORA-06550: line 1, column 7:
  PL/SQL: Statement ignored (DBD ERROR: error possibly near *
 indicator at char 6 in 'begin *ctx_ddl.create_preference(:p1, :p2);
 end;') [for Statement begin ctx_ddl.create_preference(?, ?);  end;]
 at /home/apps/sbin/rt-setup-fulltext-index line 546.


Josh Narins
Director of Application Development
SeniorBridge

845 Third Ave
7th Floor
New York, NY 10022
Tel: (212) 994-6194
Mobile: (917) 488-6248
Fax: (212) 994-4260
jnar...@seniorbridge.com

SeniorBridge
Managing Complex Chronic Care
http://www.seniorbridge.com



SeniorBridge Statement of Confidentiality: The contents of this email message 
are intended for the exclusive use of the addressee(s) and may contain 
confidential or privileged information. Any dissemination, distribution or 
copying of this email by an unintended or mistaken recipient is strictly 
prohibited. In said event, kindly reply to the sender and destroy all entries 
of this message and any attachments from your system. Thank you.

RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA  September 26  27, 2011
*  San Francisco, CA, USA  October 18  19, 2011
*  Washington DC, USA  October 31  November 1, 2011
*  Melbourne VIC, Australia  November 28  29, 2011
*  Barcelona, Spain  November 28  29, 2011