Re: [rt-users] Generate end of the day report and email

2013-05-10 Thread Andrew Marosi
I would setup a search the way you want, save it, then add it to a dashboard.  
Then you can setup subscriptions on it to whomever you like, at whatever 
interval you like.  This is assuming you have setup all the necessary contab 
lines outlined in the initial installation.

From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Asanka Gunasekera
Sent: Friday, May 10, 2013 1:48 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Generate end of the day report and email

Hi, is there any way to auto generate end of the day report and emal this to 
management (all open, all new etc)

I am using RT4 and oracle database on redhat

Thanks and Regards


-- 
RT Training in Seattle, June 19-20: http://bestpractical.com/training

Re: [rt-users] Generate end of the day report and email

2013-05-10 Thread Asanka Gunasekera
Thank you Andrew

Best Regards



 From: Andrew Marosi amar...@luminance.us.com
To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com 
Sent: Friday, 10 May 2013, 20:49
Subject: Re: [rt-users] Generate end of the day report and email
 


I would setup a search the way you want, save it, then add it to a dashboard.  
Then you can setup subscriptions on it to whomever you like, at whatever 
interval you like.  This is assuming you have setup all the necessary contab 
lines outlined in the initial installation.
 
From:rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Asanka Gunasekera
Sent: Friday, May 10, 2013 1:48 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Generate end of the day report and email
 
Hi, is there any way to auto generate end of the day report and emal this to 
management (all open, all new etc)
 
I am using RT4 and oracle database on redhat
 
Thanks and Regards


-- 
RT Training in Seattle, June 19-20: http://bestpractical.com/training

-- 
RT Training in Seattle, June 19-20: http://bestpractical.com/training