On Tue, Feb 14, 2012 at 11:38:03AM +0100, Haim Dimer wrote:
> When a reminder is set on a ticket, I would like to receive an email
> 30 minutes before it's due. I went over every page listed under
> http://requesttracker.wikia.com/wiki/Reminders without success. What
> am I missing?
This is not a core feature of RT's Reminders feature. I believe there
are recipes for it using rt-crontool on the wiki and in the mailing
list archives. Other people use a calendar feed to notify them
(that's what I do, rather than using Reminders).
-kevin
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