Re: [rt-users] Getting Can't locate object method host via package URI::_generic at /opt/rt3/bin/../lib/RT/Interface/Web.pm line 190

2009-06-25 Thread Ken Crocker

Kevin,

Without knowing what you changed, it will be difficult to help. Do you 
keep notes on your changes? DO you backup your old RT_SiteConfig.pm file 
(like copying it under a diff name)? When making changes, try making 
them one at a time and then testing for all possible results. That way, 
it is easier to debug what might have gone wrong.

Anyway, if you can specify what changes you made, help is possible.

Kenn
LBNL

On 6/24/2009 2:58 PM, Kevin Gagel wrote:

Please help! I've broken something and I'm not sure what.

I'm pretty sure it has something to do with my RT_SiteConfig.pm file, 
I had made some changes so that links in the tickets were showing up 
correctly. They were only showing up as http://localhost:80/ etc. Now 
they are showing up correctly.


Anyway's the error only shows up when creating a new ticket. The 
ticket is created and everything seems to work correctly but the only 
thing updated in the browser is:
Can't locate object method host via package URI::_generic at 
/opt/rt3/bin/../lib/RT/Interface/Web.pm line 190


I have to go back to a previous change and then click home to continue.


Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel




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Re: [rt-users] Getting Can't locate object method host via package URI::_generic at /opt/rt3/bin/../lib/RT/Interface/Web.pm line 190

2009-06-25 Thread Kevin Falcone

On Jun 24, 2009, at 5:58 PM, Kevin Gagel wrote:

 Please help! I've broken something and I'm not sure what.

 I'm pretty sure it has something to do with my RT_SiteConfig.pm  
 file, I had made some changes so that links in the tickets were  
 showing up correctly. They were only showing up as http://localhost:80/ 
  etc. Now they are showing up correctly.

 Anyway's the error only shows up when creating a new ticket. The  
 ticket is created and everything seems to work correctly but the  
 only thing updated in the browser is:
 Can't locate object method host via package URI::_generic at / 
 opt/rt3/bin/../lib/RT/Interface/Web.pm line 190

 I have to go back to a previous change and then click home to  
 continue.

Most likely, you have an invalid WebURL

You might want to examine all of the Web* variables you've set in your  
SiteConfig

The error comes from RT trying to redirect to your WebURL but being  
unable to parse it

-kevin
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[rt-users] Getting Can't locate object method host via package URI::_generic at /opt/rt3/bin/../lib/RT/Interface/Web.pm line 190

2009-06-24 Thread Kevin Gagel
Please help! I've broken something and I'm not sure what.

I'm pretty sure it has something to do with my RT_SiteConfig.pm file, I had 
made some changes so that links in the tickets were showing up correctly. They 
were only showing up as http://localhost:80/ etc. Now they are showing up 
correctly.

Anyway's the error only shows up when creating a new ticket. The ticket is 
created and everything seems to work correctly but the only thing updated in 
the browser is:
Can't locate object method host via package URI::_generic at 
/opt/rt3/bin/../lib/RT/Interface/Web.pm line 190

I have to go back to a previous change and then click home to continue.


Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel



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Commercial support: sa...@bestpractical.com


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