Tue 02 Jun 2009 23:16:38 GMT
Kevin Gagel wrote:
I've got the ldap plug in working but I seem to have a disconnect
between root and ldap users. What I mean is that I can login to RT using
my ldap credentials but I have nothing available except tickets to open,
close and new tickets. The root account is still available and when I
login with that I can configure rights but my ldap users don't appear
unless I do a search for them specifically. Some rights cannot be
assigned because the ldap account does not appear in the list of choices
to add a right to.
Can someone point me in the right direction here please?
Your LDAP users are being auto-created as Unprivileged which means they
see the SelfService screen, not the staff/privileged user interface.
Also the default user list only shows privileged users. If you want to
see all users search for %
If you want LDAP users to be automatically created as privileged then
you need to set:
Set($AutoCreate, {Privileged = 1})
If you just want selected LDAP users to be privileged then search for
the user, go into their settings and set Allow this user to be granted
rights.
--
Kind Regards,
__
Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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