Re: [rt-users] How to check the version of an installed RTFM ?

2011-03-11 Thread Gerard FENELON 

On 2011-03-10 21:04, Kevin Falcone wrote:

On Thu, Mar 10, 2011 at 08:12:15PM +0100, Gerard FENELON wrote:

Hello

I am considering upgrading our version of RTFM.
However actions described in the UPGRADE depend on the version of
the installed RTFM
and we seem to have lost that information.
I only know that it was installed in 2004.
It does not seem to be on the pages like the version of RT.
I don't see an obvious file and I don't see anywhere in the database.

find /opt/rt3 -name FM.pm and look for the version declaration
On a new enough RT, just look at Configuration -  Tools -  System
Configuration for the value of the RT-FM plugin loaded

-kevin

Thanks Kevin
However neither /opt/rt3/lib/RT/FM.pm or Admin/Tools/Configuration.html 
give any clue.
Trawling a little bit further in my emails, I found one from 2007 giving 
me this info:


   % pkg_info RTFM
   Information for RTFM-2.0.4nb3:

Our RT3.4.6/RTFM was initially deployed on NetBSD in 2004.

I think that is the information I needed

Thanks again for the help
Gerard

[rt-users] How to check the version of an installed RTFM ?

2011-03-10 Thread Gerard FENELON 

Hello

I am considering upgrading our version of RTFM.
However actions described in the UPGRADE depend on the version of the 
installed RTFM

and we seem to have lost that information.
I only know that it was installed in 2004.
It does not seem to be on the pages like the version of RT.
I don't see an obvious file and I don't see anywhere in the database.

Does any one know of a way of getting that information ?

Thanks
Gerard

Re: [rt-users] How to check the version of an installed RTFM ?

2011-03-10 Thread Kevin Falcone 
On Thu, Mar 10, 2011 at 08:12:15PM +0100, Gerard FENELON wrote:
 Hello
 
 I am considering upgrading our version of RTFM.
 However actions described in the UPGRADE depend on the version of
 the installed RTFM
 and we seem to have lost that information.
 I only know that it was installed in 2004.
 It does not seem to be on the pages like the version of RT.
 I don't see an obvious file and I don't see anywhere in the database.

find /opt/rt3 -name FM.pm and look for the version declaration
On a new enough RT, just look at Configuration - Tools - System
Configuration for the value of the RT-FM plugin loaded

-kevin


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