[rt-users] How to configure the default view of unprivileged users

2012-08-08 Thread Shrivallabh Deshmukh 
Hi All,

How do I change the view of unprivileged users?

1. We need to have a home link at the top.
2. We need to have a basic search mechanism where the user can search his
or her own tickets on the basis of subject,etc. SO we would like to have a
quick search widget.
3. We need have the quick create widget on the home page.

Regards,


Shrivallabh

Re: [rt-users] How to configure the default view of unprivileged users

2012-08-08 Thread Kevin Falcone 
On Wed, Aug 08, 2012 at 01:25:08PM +0530, Shrivallabh Deshmukh wrote:
1. We need to have a home link at the top.

The Tickets dropdown menu is clickable and takes you back to the
SelfService homepage.

2. We need to have a basic search mechanism where the user can search his 
 or her own tickets
on the basis of subject,etc. SO we would like to have a quick search 
 widget.
3. We need have the quick create widget on the home page.

These would both require development, you probably want to start
reading: http://requesttracker.wikia.com/wiki/Customizing particularly
the part about callbacks.

-kevin


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