Re: [rt-users] How to grant access to users to edit the values in custom fields?
Thanks Matt, that might just have done it. I set it for the Privileged Users group, so anyone who needs to do something in there should now be able to. I'm getting the users to test now -- thanks again! On version 4, there is a permission called "ShowConfigTab" which is also required. If memory serves, that was the same on 3.8. -Matt On Thu, Sep 6, 2012 at 11:28 AM, Jason Marshall wrote: Hi all, I'm using rt-3.8.8. Looking at the permissions I can grant, I thought this would be pretty simple. I granted Modify and Admin rights on the custom field itself, but at this point a Configure menu doesn't even appear on the left side of the users' screens. Is there something else I need to grant for that menu to show up? Thanks, and sorry if this is something stupid -- I've googled all the words I can think of, and nothing has helped so far... --- Jason Marshall IT Manager Kelman Data Management --- Jason Marshall IT Manager Kelman Data Management 403.294.7557
Re: [rt-users] How to grant access to users to edit the values in custom fields?
On version 4, there is a permission called "ShowConfigTab" which is also required. If memory serves, that was the same on 3.8. -Matt On Thu, Sep 6, 2012 at 11:28 AM, Jason Marshall wrote: > Hi all, I'm using rt-3.8.8. Looking at the permissions I can grant, I > thought this would be pretty simple. I granted Modify and Admin rights on > the custom field itself, but at this point a Configure menu doesn't even > appear on the left side of the users' screens. Is there something else I > need to grant for that menu to show up? Thanks, and sorry if this is > something stupid -- I've googled all the words I can think of, and nothing > has helped so far... > > --- > Jason Marshall > IT Manager > Kelman Data Management
[rt-users] How to grant access to users to edit the values in custom fields?
Hi all, I'm using rt-3.8.8. Looking at the permissions I can grant, I thought this would be pretty simple. I granted Modify and Admin rights on the custom field itself, but at this point a Configure menu doesn't even appear on the left side of the users' screens. Is there something else I need to grant for that menu to show up? Thanks, and sorry if this is something stupid -- I've googled all the words I can think of, and nothing has helped so far... --- Jason Marshall IT Manager Kelman Data Management
