Re: [rt-users] How to not create users in RT?

[Ruslan Zakirov]

As an option you can feel Users.pm for word canonicalize.

28.07.2010 15:59 пользователь "Lars Kristian Klykken" 
написал:

Mark,


> Can I just not create those accounts if they are from @domain? Pretty
> much a ticket with no req...
A solution to this could be to do the rewriting with pattern matching in the
MTA. If you're using Postfix, look at
http://www.postfix.org/canonical.5.html.

.../Bosse
--
Lars Kristian (Bosse) Klykken, Senior Engineer
Server Operations / IT Division
Norwegian Meteorological Institute
http://met.no - http://yr.no

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] How to not create users in RT?

[Ruslan Zakirov]

28.07.2010 15:59 пользователь "Lars Kristian Klykken" 
написал:

Mark,


> Can I just not create those accounts if they are from @domain? Pretty
> much a ticket with no req...
A solution to this could be to do the rewriting with pattern matching in the
MTA. If you're using Postfix, look at
http://www.postfix.org/canonical.5.html.

.../Bosse
--
Lars Kristian (Bosse) Klykken, Senior Engineer
Server Operations / IT Division
Norwegian Meteorological Institute
http://met.no - http://yr.no

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] How to not create users in RT?

[Lars Kristian Klykken]

Mark,

> Can I just not create those accounts if they are from @domain? Pretty
> much a ticket with no requestor?

A solution to this could be to do the rewriting with pattern matching in the 
MTA. If you're using Postfix, look at http://www.postfix.org/canonical.5.html.

.../Bosse
-- 
Lars Kristian (Bosse) Klykken, Senior Engineer
Server Operations / IT Division
Norwegian Meteorological Institute
http://met.no - http://yr.no

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

[rt-users] How to not create users in RT?

[Mark Jenks]

I have a queue setup that all Voicemails for a group of people get sent
to, and the deal with them as tickets.

 

I have it setup to create accounts and set passwords for non-domain
users already, but I cannot change the from address to be the same for
every voicemail.   So I am getting 1000's of users created on RT with
npa-nxx-x...@domain.

 

Can I just not create those accounts if they are from @domain?Pretty
much a ticket with no requestor?

 



Mark Jenks

Network Administrator

iod incorporated

mark.je...@iodincorporated.com  

920-406-3702

 


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