[rt-users] Including latest transactions in RSS-Feed
Hi guys! I'm looking for a possibility to include the latest transactions (comments, correspondance) in the RSS feed of a saved search. At the moment, only the content of the FIRST transaction is included into the feed. What I'm looking for is a possibility to have every transaction (of types Create, Correspond, Comment, Resolve) for a ticket in the feed. How could I achieve this? BR, Markus
Re: [rt-users] Including latest transactions in RSS-Feed
Is anybody out there who could lead me into the right direction? Maybe der is already a plugin handling this??? BR, Markus
Re: [rt-users] Including latest transactions in RSS-Feed
Hi guys!
I've managed, to play a little bit with the RSS-feed generation at
/html/Search/Elements/ResultsRSSView
But at the moment I'm stuck at fetching the latest transaction with type
"Correspond" or "Comment" from the database for displaying the right
content.
Is anybody out there who could help me with this?
My current code looks like:
while ( my $Ticket = $Tickets->Next()) {
my $transactions = RT::Transactions->new($session{CurrentUser});
$transactions->LimitToTicket($Ticket->id);
# Limit to transactions with type "Comment"
$transactions->Limit(
FIELD => 'Type',
VALUE => 'Comment'
);
my $content = $transactions->Last->Content;
...
I get the following error in the logs:
Can't call method "Content" on an undefined value at
/opt/rt4-devel/local/html/Search/Elements/ResultsRSSView
I don't know actually, why the variable $transactions has an undefined
value.
Greetings,
Markus
Re: [rt-users] Including latest transactions in RSS-Feed
Hi,
$transactions isn't undefined but $transactions is an empty collection
and thus $transactions->Last is undefined.
This happens on tickets that don't have a Comment transaction.
Depending in the surrounding code a simple
return unless $transactions->Count;
before the 'my $comment ...' would help here.
Also instead of
my $transactions = RT::Transactions->new($session{CurrentUser});
$transactions->LimitToTicket($Ticket->id);
you maybe better write
my $transactions = $Ticket->Transactions;
as this also takes merged tickets into account.
Chris
Am 27.08.2015 um 16:27 schrieb markus.wildb...@eu.magna.com:
> Hi guys!
>
> I've managed, to play a little bit with the RSS-feed generation at
> /html/Search/Elements/ResultsRSSView
>
> But at the moment I'm stuck at fetching the latest transaction with type
> "Correspond" or "Comment" from the database for displaying the right
> content.
> Is anybody out there who could help me with this?
>
> My current code looks like:
>
> while ( my $Ticket = $Tickets->Next()) {
> my $transactions = RT::Transactions->new($session{CurrentUser});
> $transactions->LimitToTicket($Ticket->id);
>
> # Limit to transactions with type "Comment"
> $transactions->Limit(
> FIELD => 'Type',
> VALUE => 'Comment'
> );
>
> my $content = $transactions->Last->Content;
>
> ...
>
>
> I get the following error in the logs:
> Can't call method "Content" on an undefined value at
> /opt/rt4-devel/local/html/Search/Elements/ResultsRSSView
>
>
> I don't know actually, why the variable $transactions has an undefined
> value.
>
>
> Greetings,
> Markus
