I have been trying to configure my RT to communicate with my ldap, but I have
been running into problems. I did install the perl module below is my
configuration and error after I restart apache (apache failed to restart):
# THE BASICS:
Set($rtname, 'TAG');
Set($Organization, 'TAG');
Set($CorrespondAddress , 'helpd...@test.action.go');
Set($CommentAddress , 'webmas...@test.action.go');
Set($Timezone , 'EDT'); # obviously choose what suits you
Set($MinimumPasswordLength, 8);
# THE DATABASE:
Set($DatabaseType, 'mysql'); # e.g. Pg or mysql
# These are the settings we used above when creating the RT database,
# you MUST set these to what you chose in the section above.
Set($DatabaseUser , 'rtuser');
Set($DatabasePassword , 'wibble');
Set($DatabaseName , 'rt3'); # Ensure this is set to rt3!
# THE WEBSERVER:
Set($WebPath , );
Set($WebBaseURL , http://helpdesk.TAG.test.go;;);
#THE EMAIL SERVER
Set($SendmailPath , /usr/sbin/sendmail);
Set($SendmailArguments,-oi -t -ODeliveryMode=b -OErrorMode=m);
Set($UseFriendlyFromLine, 1);
Set($FriendlyFromLineFormat, \%s via RT\ %s);
Set($TruncateLongAttachments, undef);
#THE LDAP SERVER
Set(@Plugins, qw(RT::Authen::ExternalAuth));
Set($EmailCompletionUnprivileged,privileged);
# Following is LDAP authorization block
Set($ExternalAuthPriority, [ 'My_LDAP' ]);
Set($ExternalInfoPriority, [ 'My_LDAP' ]);
Set($AutoCreateNonExternalUsers,1);
Set($ExternalSettings, {
'My_LDAP' = { ## GENERIC SECTION
'type' = 'ldap',
'server'= '192.168.5.0',
'user' = 'administrator',
'pass' = '*',
'base' = 'dc=action,dc=test,dc=go',
# The filter to use to match RT-Users
'filter' = '(sAMAccountName=%u)',
# A catch-all example filter: '(objectClass=*)'
#
# The filter that will only match disabled users
#'d_filter' = '(FILTER_STRING)',
'd_filter' = '((objectCategory=person)(objectClass=user))',
# A catch-none example d_filter: '(objectClass=FooBarBaz)'
#
'net_ldap_args' = [version = 3 ],
# Does authentication depend on group membership? What group name?
#'group' = 'GROUP_NAME',
# What is the attribute for the group object that determines membership?
#'group_attr'= 'GROUP_ATTR',
## RT ATTRIBUTE MATCHING SECTION
# The list of RT attributes that uniquely identify a user
'attr_match_list' = ['Name',
'EmailAddress'
#'RealName'
],
# The mapping of RT attributes on to LDAP attributes
'attr_map' = { 'Name' = 'cn',
'EmailAddress' = 'test.action.go',
'WorkPhone' = 'telephoneNumber',
'MobilePhone' = 'mobile',
'RealName' = 'displayName',
'NickName' = 'preferredName',
'Organization' = 'Location',
'Address1' = 'mailstop',
'City' = 'homeCity',
'State' = 'st',
'Zip' = 'postalCode',
'Country' = 'co'
}
}
}
);
1;
Error from log is:
[Wed Jun 09 16:26:50 2010] [notice] caught SIGTERM, shutting down
[Wed Jun 9 20:26:53 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to check $
[Wed Jun 9 20:27:04 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to check $
[Wed Jun 09 16:27:13 2010] [notice] Apache/2.2.11 (Ubuntu) PHP/5.2.6-3ubuntu4.5
with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal$
[Wed Jun 09 16:30:30 2010] [notice] caught SIGTERM, shutting down
[Wed Jun 9 20:30:33 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to check $
[Wed Jun 9 20:30:44 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to check $
[Wed Jun 09 16:30:53 2010] [notice] Apache/2.2.11 (Ubuntu) PHP/5.2.6-3ubuntu4.5
with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal$
[Wed Jun 09 16:49:20 2010] [notice] caught SIGTERM, shutting down
[Wed Jun 09 16:49:23 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /u$
[Wed Jun 09 16:49:23 2010] [error] Can't load Perl file: /opt/rt3/bin/webmux.pl
for
