Wouldn't it be enough to have this set of commands?
If CF1 changed, set CF2 to “hi”
If CF3 changed, set CF4 to “bye”
Without the and/or in between, a scrip is sequential so it will just run
from top to bottom.
-- Bart
Op 6 december 2011 22:41 schreef Brent Wiese bwi...@elementps.com het
volgende:
I have a scrip that checks to see if the value of certain customfield
value has changed. If so, it sets the value of a different custom field.**
**
** **
I want to expand it to check if the value of another customfield has
changed and if so, set the value of a 4th custom field.
** **
So:
If CF1 changed, set CF2 to “hi”
and/or
If CF3 changed, set CF4 to “bye”
** **
The scrip works fine if either CF1 or CF3 is changed, but if BOTH are
changed, it’s only setting CF4.
** **
I suspect I’m only catching the highest CF ID number – the last in the
set. I have some other CF’s on the ticket that have ID’s higher than CF1,
but lower than CF3 (just the way they got added into the system) and the
same thing happens if I change the value of one of them and CF1 – CF2
doesn’t get changed, but CF3/CF4 works.
** **
How do I loop through the TransactionObj to make sure I pick up all the
changes? I can sort out the non-CF1/3 changes with an IF, but I can’t
figure out how to get my “while” statement right…
** **
I’ve tried this:
** **
my $trans = $self-TransactionObj;
while (my $customtrans = $trans-Next){ … }
and
while (my $customtrans = $trans-Next()){ … }
** **
But I get:
RT: Scrip 27 Prepare failed: RT::Transaction::Next Unimplemented in
RT::Action::UserDefined.
** **
I’ve tried:
my $cffields = $self-TransactionObj -CustomField;
** **
Got:
RT: Scrip 27 Prepare failed: RT::Transaction::CustomField Unimplemented in
RT::Action::UserDefined.
** **
Tried:
my $cffields = $trans-Field;
while (my $customtrans = $ cffields -Next()){ … }
** **
Got:
Scrip 27 Prepare failed: Can't call method Next without a package or
object reference at (eval 3099) line 24
** **
Thanks,
Brent
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