[rt-users] Lost Root Password
Another one of these threads. * Root password for Linux known * RT 3.8.4 * http://requesttracker.wikia.com/wiki/RecoverRootPassword didn't work * we have httpd restrictions on the website taht require login that authenticates against an ldap server * other users can login... but we can't get in as root and root doesn't seem to have an account on the ldap server Anyone have ideas? It looks like RT takes the userid and auth from ldap as well. Can I just make a different account admin level? I need to just move some users around from one queue to another. I know its the ldap auth. -- "il n'y a pas de liberté s'il y a dépendance" --Theobalt
Re: [rt-users] Lost "root" password...
On Mon, Aug 04, 2008 at 01:48:53PM -0400, Jesse Vincent wrote: > > On Aug 4, 2008, at 1:34 PM, Chaim Rieger wrote: > >> Jean-Sebastien Morisset wrote: >>> Hi everyone, >>> >>> We lost a sysadmin recently that took off with the 'root' password >>> of a >>> DEV RT install (using MySQL back-end). Is these a way to reset the >>> 'root' password from the command line? I have 'root' at the OS level, >>> but not the RT 'root'... >>> >>> Thanks, >>> js. >>> > > http://wiki.bestpractical.com/view/RecoverRootPassword Thanks everyone! I used the perl command from the Wiki and it worked fine. :-) Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]> ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Lost "root" password...
The RT internal user passwords are stored in rt3.Users as MD5 encrypted
strings.
You can reset the root password by any MySQL tool (phpMyAdmin or
command-line, for example).
The mysql command might be:
update rt3.Users set password = md5('newpass') where Name = 'root';
Hope that helps...
Erik
> From: Jean-Sebastien Morisset <[EMAIL PROTECTED]>
> Date: Mon, 4 Aug 2008 17:31:56 +0000
> To: RT Users
> Subject: [rt-users] Lost "root" password...
>
> Hi everyone,
>
> We lost a sysadmin recently that took off with the 'root' password of a
> DEV RT install (using MySQL back-end). Is these a way to reset the
> 'root' password from the command line? I have 'root' at the OS level,
> but not the RT 'root'...
>
> Thanks,
> js.
> --
> Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]>
> ___
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Lost "root" password...
On Aug 4, 2008, at 1:34 PM, Chaim Rieger wrote: > Jean-Sebastien Morisset wrote: >> Hi everyone, >> >> We lost a sysadmin recently that took off with the 'root' password >> of a >> DEV RT install (using MySQL back-end). Is these a way to reset the >> 'root' password from the command line? I have 'root' at the OS level, >> but not the RT 'root'... >> >> Thanks, >> js. >> http://wiki.bestpractical.com/view/RecoverRootPassword > use phpmyadmin > > -- > -- > Chaim Rieger > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Lost "root" password...
Jean-Sebastien Morisset wrote: > Hi everyone, > > We lost a sysadmin recently that took off with the 'root' password of a > DEV RT install (using MySQL back-end). Is these a way to reset the > 'root' password from the command line? I have 'root' at the OS level, > but not the RT 'root'... > > Thanks, > js. > use phpmyadmin -- -- Chaim Rieger ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Lost "root" password...
Hi everyone, We lost a sysadmin recently that took off with the 'root' password of a DEV RT install (using MySQL back-end). Is these a way to reset the 'root' password from the command line? I have 'root' at the OS level, but not the RT 'root'... Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]> ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
